
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you’re streaming from your TV, playing games, or reading a good book, learn how to get connected.
I have a property damage claim with ATT - 2009000630-01 On July 27th I had an overflow issue in my house. The cause was a hole in the main sewer line of my house caused by ATT fiber optic cable. Damage was repaired and cost me $4,100. I was assigned to a Sedg
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U-verse TV
1.1K
9
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I’m trying to help my aunt to setup her UVERSE receiver, but after completing the initial setup screen with the gear icon, the process proceeds to the second screen with two gear icons before shutting down with the error message consisting of a red ‘X’ and the numeral 3. I’ve tried this process twic
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U-verse TV
47
2
0
Accepted Solution
Official Solution
Is there any way to turn only my TV on and off with the S20-S1A remote, as there is with the S-10 remote?
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U-verse TV
65
3
0
We are trying to sign in to HBOMax on the Roku. We select "Sign in with Provider", then click on AT&T because we have Uverse. However, the AT&T link takes us to a DirecTV sign in page, and our Uverse login credentials don't work.
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HBO Max
914
34
My U-verse has been out since 2/2/23. Outage map shows an outage EXCLUSIVELY in my neighborhood, the 78757 zip code. Tech support says the will not troubleshoot or send a tech until the outage is cleared. They say they will fix it in 24 hrs. It has been 14 days. What should I do?
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U-verse TV
84
9
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I have had Uverse for approximately 12 years. I have one primary receiver (set-top box) that is the recording one and two secondary receivers on my other TVs. One of my secondary boxes has been freezing during playback of recorded programs. It only happens on that one box. I have
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U-verse TV
57
1
0
Closed
I am getting background voives explaining what is going on in a given show. The voice will occasionally mention that I can get rid of the background voice by turning off SAP. I cannot locate SAP. How do I find it and get rid of the background voice. bcapex
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U-verse TV
13.8K
11
0
Closed
I really like to watch One America News Network (OANN) and NewsMax. Unfortunately, neither AT&T nor Direct TV offer either of these news programs. Consequently, I now pay to stream OANN and NewsMax. Furthermore, both AT&T and Direct TV have lost all revenue my viewership generat
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U-verse TV
42
1
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I can't find Bally sports on the ATT listing. I have it on my U300 package-why is it not listed on ATT web site? Are the Bally channels included in the U200 package?
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U-verse TV
34
1
0
I changed from DIRECTV satellite to DIRECTV stream in December. DIRECTV satellite closed my account at the end of January and now I cannot logon to the DIRECTV app, hbomax or Yahoo email app. I can access email via the web page and the DIRECTV stream box works except for hbomax. DIRECTV support has
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HBO Max
65
8
0
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