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Issue with my credit dissapearing on Uverse Bill

Hoping AT&T Help can help me out. I have been receiving 3 promotional discounts for life on my Uverse Bill- ($15 off with Internet HBO Max Credit, $14.99 HBO Max w/eligible ATT Wireless or Internet, and a $13 AT&T Unlimited Wireless HBO Credit). In December, the $13 AT&T Unlimited Wirele

Questions

 • U-verse TV

41

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0

Closed

Court TV is GONE

DId u-verse drop the court tv channel?

Questions

 • U-verse TV

54

1

0

Wireless Set Top Box; Red X 3

I'm having a problem with a single STB. I have 6 STB, some wired and some wireless.  I have AT&T fiber.  One of the wireless STB went out.  The error at that time was "Set Top Box Does Not Match Account Settings".  Multiple reboots of gateway and STB, did not fixit

Questions

 • U-verse TV

66

4

0

HBO Max Login

I have HBO on my direct tv account but now when i login to the app it says that its not part of my package. I think this has to do with the AT&T merger and decoupling. I have an AT&T account for cell phones then I have a direct tv account (separate account numbers) because I had direct tv be

Questions

 • HBO Max

28

1

0

Accepted Solution

Official Solution

I want to cancel U-verse TV but keep ATT Fiber

My Mom and I don't watch much tv I wanted to know If I could cancel U-verse tv and keep ATT fiber.

Questions

 • U-verse TV

772

2

Billing issue.... come on, ATT!

A while back, I cancelled TV service with ATT, but kept internet and phone. I got DirectTV instead. They gave me combined billing, so it is all charged at once. I cancelled on March 8 or 9. A couple weeks ago, I got a bill for $181 for the ATT UVerse (which I cancelled). I called them, and they apol

Questions

 • U-verse TV

100

3

0

EPIX BECOMES MGM+ On U-Verse

Today EPIX became MGM+, a streaming service. The change was announced in late September, 2022. There were other changes with movie channels, in addition. I assume this means the loss of the four subscription EPIX channels on U-verse since they were not streaming channels. https://www.engadget.com

Questions

 • U-verse TV

485

2

0

my hbomax is expired

Ive logged in but it says it expired but it worked like 2 months ago and it says i have acess to it but I dont because it is expired. Any help?

Questions

 • HBO Max

23

1

0

U-Verse Phone App Always Requires Login Credentials

I have used the U-Verse app on my iPhone (IOS version 16.2) for years. A few months ago it started requiring me to enter my user name and password each time I used it. I deleted the app and reinstalled it and I called AT&T support at least a month ago and it still isn’t resolved. Does anyone kno

Questions

 • U-verse TV

44

2

0

Horrific Customer Service

What a joke, AT&T increased my bill by $70 for cable, yes cable, then stated a promotion ended from a non English speaking representative who transferred me to 5 Supervisors, yes 5 NON- English speaking supervisors that I was on the phone with for 3 hrs to discuss a $20 promotion.. this company

Questions

 • U-verse TV

56

1

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