
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you’re streaming from your TV, playing games, or reading a good book, learn how to get connected.
I just ordered a new phone from the Samsung website with the AT&T trade-in upgrade offer. In the process, my wireless plan was changed from AT&T Unlimited Elite (with HBO) to AT&T Unlimited Starter. I just tried opening the HBO Max app to watch something and was greeted with a mes
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HBO Max
47
1
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Wanna see if I can get the 60 billed or waited since I kept same num
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HBO Max
26
1
0
Our remote control for U-verse won't bring up any functions(guide, menu, recording...) On the TV screen. Only the number pad works to change channels.
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U-verse TV
46
1
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I tried for months to get adjusted bills that I was told to expect once I stopped all of my services with AT&T for their deceptive business practices. Since I was a 'legacy' DirecTV customer, NO ONE between AT&T and DirecTV account management was able to provide the final combined Uverse bil
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U-verse TV
68
2
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I have a property damage claim with ATT - 2009000630-01 On July 27th I had an overflow issue in my house. The cause was a hole in the main sewer line of my house caused by ATT fiber optic cable. Damage was repaired and cost me $4,100. I was assigned to a Sedg
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U-verse TV
1K
9
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I’m trying to help my aunt to setup her UVERSE receiver, but after completing the initial setup screen with the gear icon, the process proceeds to the second screen with two gear icons before shutting down with the error message consisting of a red ‘X’ and the numeral 3. I’ve tried this process twic
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U-verse TV
46
2
0
Accepted Solution
Official Solution
Is there any way to turn only my TV on and off with the S20-S1A remote, as there is with the S-10 remote?
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U-verse TV
64
3
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We are trying to sign in to HBOMax on the Roku. We select "Sign in with Provider", then click on AT&T because we have Uverse. However, the AT&T link takes us to a DirecTV sign in page, and our Uverse login credentials don't work.
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HBO Max
885
34
My U-verse has been out since 2/2/23. Outage map shows an outage EXCLUSIVELY in my neighborhood, the 78757 zip code. Tech support says the will not troubleshoot or send a tech until the outage is cleared. They say they will fix it in 24 hrs. It has been 14 days. What should I do?
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U-verse TV
83
9
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I have had Uverse for approximately 12 years. I have one primary receiver (set-top box) that is the recording one and two secondary receivers on my other TVs. One of my secondary boxes has been freezing during playback of recorded programs. It only happens on that one box. I have
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U-verse TV
56
1
0
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