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Billing

I’m being sent my next door neighbors bill with the Wrong address for years, being billed to my home and they may have been receiving our discount and federal &state recovery fees discounts and they have another account at an address next to my family member who has been experiencing issues as w

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Free preview of NBA League Pass

Games are on channels 2105-2114. Blackouts apply and I believe the HD tier is required.

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25

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Can’t get past Restart Receiver

My old U-verse receiver died. Att shipped a new one. It only goes to the u-verse screen. Has a message at the bottom of the TV screen: U-verse is not available at this time. Please try again later. It gives a Restart Receiver option. Then when it’s restarted, goes back to the same screen. How can I

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5

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Issues with HBO Max via grandfathered wireless plan

So I have the AT&T Unlimited Choice Enhanced One plan, which states that it comes with HBO Max. However, HBO only has an option to login with Direct TV now. I’ve spoken to AT&T about the issue and it was failed to be resolved, I’ve spoken with them twice, over an hour each time. I’ve also sp

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64

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Accepted Solution

U-verse wired receiver replacement

I need a new wired U-verse receiver. How do I get one to replace the one I have

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13

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Uverse not fixed

Anyone else have a tech come out to fix one of their receivers and not only not fix it but break another one.

Questions

19

4

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Wound let me log in my u verse account

It keeps telling that I am using the wrong user I’d. I did forgot my user I’d and it sent the same I’d I am typing in and I even changed the password and tried to sign in it just keep telling me wrong I’d 

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7

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Fiber availability

Anyone know when fiber is coming to spring and woodlands. 14 years with att wireless and U-verse and slow 25mbps internet. Comcast finally came to neighborhood. Hate to switch but I need faster internet 

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9

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new DVR unable to pick up signal on TV

I have U-verse TV. Connected TV to new PACE IPH8010HD-DVR. Msg on screen says Account unavailable. Restarted a few times, still no signal and same msg appears. Wi-Fi network is OK. The receiver in my other room is working fine.

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22

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Accepted Solution

Official Solution

Uverse Search and On Demand are NOT working

When I search for a show, I enter a few letters, then an error message displays. The message states Try again in 30 minutes. Click the Back button to exit. It happens every time. The same problem exists for On Demand.

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Billing

I’m being sent my next door neighbors bill with the Wrong address for years, being billed to my home and they may have been receiving our discount and federal &state recovery fees discounts and they have another account at an address next to my family member who has been experiencing issues as w

Questions

1

0

0

Can’t get past Restart Receiver

My old U-verse receiver died. Att shipped a new one. It only goes to the u-verse screen. Has a message at the bottom of the TV screen: U-verse is not available at this time. Please try again later. It gives a Restart Receiver option. Then when it’s restarted, goes back to the same screen. How can I

Questions

5

0

0

Uverse

Anyone else have a tech come out to fix your receiver and not only not fix it but break another one?

Questions

13

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When will TV Uverse service be restored

Zip code 33312. We have been out of service for over 12 hours.

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8

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watch my U-Verse TV through the Oculus Go

Does anyone have a method that would allow me to watch my U-Verse TV through the Oculus Go? I’m thinking some sort of setup that would allow me to mirror the output of the U-verse receiver inside of the OculusGo. Any suggestions?

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16

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Can you drop one of three uverse services and still kep the other two?

I have all three uverse services, TV, Internet and Phone. My bill has gone up almost 100% in the last three years and I can't continue with this cost, I want to drop the phone service, will that change the pricing on the two remaining services?

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57

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(4)

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Official Solution

How do I fix my cable box/DVR?

The green and red lights on the front of the box are flashing. The screen is telling me to go to Troubleshoot U-verse & Internet. Restarting the box did not fix the problem.

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80

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Accepted Solution

Official Solution

Red x on my Samsung Tv

We just returned from vacation this evening and turned on the family room tv to find a large red x on the screen. The other 2 tvs both work fine.  I rebooted the router and receiver with no success.  Then attempted to do a disaster recovery which I couldn't get it to do.  I'm not rea

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30

1

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Accepted Solution

Official Solution

How to use U-verse tv with Xfinity internet

How do you connect the Xfinity modem to the U-verse gateway and WAP to be able to use Xfinity internet for U-verse tv

Questions

18

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Accepted Solution

U-verse wired receiver replacement

I need a new wired U-verse receiver. How do I get one to replace the one I have

Questions

13

1