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ATT removed bundle price from my bill, but can't fix it.

I am about 2 1/2 months into my contract with ATT. They have not given me the $100 visa gift card that was promised, and they removed the bundle price from my bill and conveniently can not put it back on. But oh yeah, I can switch to DirectTV and save money. Is there a way to get out of my contract

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181

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Current free max with my elite package

Will I continue to receive Max as long as we don’t change plans. I had customer service guy tell me it was ending in March regardless. Does anyone know if this is tru?

Questions

214

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Vip 2250 receiver and the replacement VIP 2262 both lose signal

I have four TVs, 3 have wireless receivers, I do not have a problem with these. The problem is with the receiver that is hard wired via ethernet cable. The VIP 2250 receiver has been replaced with a VIP 2262, the problem still exist, it will have signal loss after a minute or so it will return. Or I

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77

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Can’t verify subscription on Max

I get the Can’t verify subscription notice when I try to log in to Max. My plan should still include it so why does it not let me login? I’ve tried everything here on the forums and nothing works. Please help

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23

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Uverse pausing/buffering every few mins

Is anyone having issues with their Uverse? I can't get support for my issue from AT&T. Our main TV is freezing up every few mins., when it unfreezes it the screen looks digitized for a couple of seconds. We have a new TV and box. Any suggestions or help is appreciated..I apologize for my lack of

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97

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S code 1301 when trying to use member ID to log into u-verse TV app

I'm trying to log into my u-verse TV app on my Samsung TV running a fire stick. I put in the correct information and it comes up with a cold 1301 stating that I can't use this access ID and I must use my u-verse member id. Unfortunately I'm using my member id. I did attempt to add a sub account unde

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34

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Official Solution

Were you mistakenly told your plan had changed?

Has anyone gone through something similar?I lost my free Max subscription all of a sudden. I signed up originally with an unlimited phone plan + DirectTv Stream plan (over a few years ago) and was told I'd have free HBO (Max) for life. I've received no communication regarding my account changing, n

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23.4K

79

U-verse app from APP store in Iphone

I have u-verse tv and the app in my i-phone was a blue screenl I went to open it and a pop up came up saying to update itl  So i opened it and it showed a direct TV app which is black color.  It does not have the channels that the other u-verse app had .  anyone else have had this ha

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108

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Accepted Solution

Official Solution

Why I cant use wireless data hotdpot

Lifeline plan

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AT&T received funds but did not apply the funds to my account

The AT&T website shows they received my online payment on March 4th, however, they did not credit my account until March 6th. Obviously they used the funds in order to gain the benefit from overnight investments. Pretty repulsive.

Questions

40

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