

Topics (4)
Latest conversations
Closed
Any updates on what will happen to Digital Life
Has anyone heard or received any info. specific to what will happen to Digital Life?
Questions
•
Other
410
8
0
Accepted Solution
Official Solution
Removing existing equipment
I purchased a house and the previous owners had ATT digital installed. I do not have ATT service anymore. What can I do to get ATT to remove the old equipment and uninstall the wires in my house?
Questions
•
Other
289
1
0
Accepted Solution
Official Solution
Need help to remove digital life equipment left by previous homeowner
The previous owner left some digital life equipment in our new house. See photos. How do we remove it? Don’t see screw to remove the white box. Can you tell me where it is? Also the plug in last 2 pics is hard-wired into an outlet, I believe. Do I jus have an electrician come out to remove? Thank yo
Questions
•
Other
575
4
Camera not recording
At the end of November Thanksgiving day the camera stopped recording upon motion. I have messed around with the programs added new ones and I’m still not having luck. I can watch the live feed and I can manually record and take a snapshot, any advice?
Questions
•
Device Troubleshooting
150
2
0
Accepted Solution
Official Solution
Replacement Battery
I need a DLC-100 replacement battery. How do I get one?
Questions
•
Device Troubleshooting
162
4
0
Replace and add additional outdoor cameras for Digital Life
Where or how can I purchase additional cameras for my Digital Life system? One of my outdoor cameras no longer works.
Questions
•
Other
104
5
0
master keypad is tempered
what does it mean? I changed the batteries in the master keypad and after that it says that the master keypad is tempered
Questions
•
Other
51
1
0
Closed
How to contact Digital Assistance Center?
I have a problem that's trying to be resolved and AT&T opened up a case for me a week ago. I haven't heard back yet and am having a hard time contacting them.I have my ticket number.Do they have an email or some easy way (not phone) that I can get a hold of them?Thanks.
Questions
•
Other
5.7K
1
0
Closed
Was is the physical address of AT&T Digital Life?
I am filing a complaint with the BBB and this information is required.
Questions
•
Other
2.6K
15
Frequently Asked Questions
Looking for the new Samsung Galaxy S23, Samsung Galaxy S23+ and Samsung Galaxy S23 Ultra? We've got what you want!
Whether your gift was bought from us or is a compatible and unlocked device, we can help you set up that new gift and get you connected!
Learn how to troubleshoot CARE CODE error messages, fix login issues and a more secure way to access your AT&T mail service.
We have all you need to ensure your service is not interrupted.
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
We can help you manage your account, transfer billing responsibility, understand your bill, and more.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.

Visit the Community How-To.