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I have purchased a home that has a DLC100 system. Can I transfer previous service?

I inherited a DLC-100 system when I purchased this home in May.  It has cameras on two doors and sensors on doors and windows.  The previous owner said that the system was operational, but she didn't have it monitored.  She apparently stopped the monitoring when her two-year contract ended... but sh

Questions

 • Other

807

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CO detector and smoke detector were 3 years old when installed.

Having issues with CO detector and Smoke Alarms not functioning properly.  Installed system on March 20, 2016.   Smoke detector is dated March 7, 2013.  CO detector is dated April 2013.  Half of my devices are going offline.  Tried to troubleshoot devices, the system said they would send a new CO de

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1.3K

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Camera records video but no image seen

My camera program is set up to capture motion and immediately alert me via e-mail and my iphone. I get the alerts and log on to see the video only to find that the image of what was recorded is not see.  If the image is captured in the front camera a get duplicate alerts for both cameras front

Questions

 • Device Troubleshooting

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Transferring Digital Life Service

I was wondering if anyone could help me understand why it is that when you move and want to transfer your service you basically have to start over with a new contract and equipment? Can I at least utilize the old equipment in addition to the new? Thanks

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 • Other

1.2K

6

Bought a Home with ATT Digital Life Equipment

Is there a way to activate service to existing digital life equipment? The home I purchased has all of the equipment but I was told via a phone call that I would have to replace perfectly fine equipment just because I am not the previous homeowner? Does not make sense as technically I OWN the equipm

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 • Other

152

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Remove DLC-100

How can I remove an unused DLC-100 box from the wall? There seems to be a security screw or bolt at the top which I'm unfamiliar with that is keeping the front panel from opening. I've tried unscrewing the security bolt but it seems to be attached to some kind of spring and it won't release the fron

Questions

 • Device Troubleshooting

797

18

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Accepted Solution

Official Solution

How do I cancel my contract

Need to cancel my contract, can I do it in the app?

Questions

 • Billing & Payments

134

2

0

thank you to the CEO and his office

A couple of days ago, I made a post to this forum. At this time, I want to take the time to the CEO and his office for taking the time to assist. The issues dear to me were resolved in a timely manner.  Kudos.

Questions

 • Other

119

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Closed

Replacing 2 sliding glass doors

I’m replacing 2 sliders. How do I get new contact sensors for the new doors?

Questions

 • Other

133

7

0

Closed

Developer APIs

Where does a developer type guy go to find the OAUTH and control APIs for digital life which are mentioned on this AT&T page? https://devsummit.att.com/hackathonI'm interested in creating a garage door opener app Utilizing AT&T Digital Life APIs.

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 • Apps & Programs

465

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