

Topics (4)
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Accepted Solution
Official Solution
thinking of canceling my at&t security system. can yale door lock work with alexa if i cancel
i am thinking of cancelling my service but want to continue using the yale digital door lock. i have alexa. can i make it work with alexa?
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Other
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Tech Damaged HVAC during Thermostat Install
During install of the Digital Life system, the tech failed to disconnect power on the HVAC unit prior to attempting install of the thermostat. This caused damage to the transformer and control board in our HVAC unit. Repair cost $850. Attempting to file a claim with AT&T to get reimbursed for the r
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Other
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Video recording time
Is there a way to increase video recording time past 60 sec?
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Device Troubleshooting
321
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Accepted Solution
Official Solution
DLC-100
I cancel my subscription to Digital Life and they delete via internet the software and configuration of my house; now I have no communication from the keypad and controller. How can I access to the controller to configurate again my house sensors? I understand if I cancel the subscription the moni
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Device Troubleshooting
277
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Directv Feedback
I used to be able to go on my desktop or my iphone & log into Directv.com and use the TV Guide to schedule shows to record. Apparently both those features were taken away. In Directv.com when I click on Guide, it says they are unable to process my request AND I should keep trying! Time to remove
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Apps & Programs
137
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Motion Sensor Not Working
I noticed today that my motion sensor does not trigger the alarm if it is set. I'm wondering if the battery on it is dead. Should I see a red light or any other indicator if it has power? Ryan
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Device Troubleshooting
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Accepted Solution
Official Solution
Use of equipment after 9/1/2022
Can the key pad, sensors and alarm still perform without Brinks or Digital life monitoring
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Device Troubleshooting
194
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I have purchased a home that has a DLC100 system. Can I transfer previous service?
I inherited a DLC-100 system when I purchased this home in May. It has cameras on two doors and sensors on doors and windows. The previous owner said that the system was operational, but she didn't have it monitored. She apparently stopped the monitoring when her two-year contract ended... but sh
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Other
830
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CO detector and smoke detector were 3 years old when installed.
Having issues with CO detector and Smoke Alarms not functioning properly. Installed system on March 20, 2016. Smoke detector is dated March 7, 2013. CO detector is dated April 2013. Half of my devices are going offline. Tried to troubleshoot devices, the system said they would send a new CO de
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Other
1.3K
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Camera records video but no image seen
My camera program is set up to capture motion and immediately alert me via e-mail and my iphone. I get the alerts and log on to see the video only to find that the image of what was recorded is not see. If the image is captured in the front camera a get duplicate alerts for both cameras front
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Device Troubleshooting
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