

Topics (4)
Latest conversations
Closed
DigitalLife
Hello! I just bought a house and it has a digital life system installed. Work fine but I am not able to control it with the appt since I don’t have the login. Is there any way I can transfer ownership? I called and customer services want me to buy a new one. Really bad. I need help.
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Other
252
5
0
Accepted Solution
Official Solution
Closed
How do I get a replacement battery for the DLC 100?
The battery light is red and from what I can tell I need to replace it. I tried pushing the "Fix it" button on the mobile app, but nothing happens. Then I searched and can't find a place to order the free replacement battery. I have had my system for a while and don't have a clue about 80% of it.
Questions
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Device Troubleshooting
19.8K
7
0
Closed
Window Sensor is down
I received a new window sensor kit which I installed but nothing is registering. Everything is brand new! What do I do to get this one sensor up and running?
Questions
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Device Troubleshooting
236
3
Removing a contact sensor
How do I remove a contact sensor from my system that I no longer want? Our home has old windows and the seal has never been great. I spoke with a representative on the phone and they said I could remove the unwanted window contact sensor by using test mode, deleting it from the Digital Life app, and
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Device Troubleshooting
1.4K
4
0
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Official Solution
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Door contact sensors
How do I turn up the volume on the door sensors?
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Device Troubleshooting
3.2K
4
0
Accepted Solution
Official Solution
How to unscrew my digital life equipment DLC 200C
I am trying to move and need to remove my Digital Life equipment. I cancelled my account after having the alarm system for over 3 yrs for which AT&T said that it was no need to return equipment. So I didn't give it a second thought until now I am moving out of my apartment and need to rem
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Device Troubleshooting
4.1K
12
0
It was a great product - with great support (@AttDigitalLifeCS)
Finished my transition to Brinks last month. I had to leave ATT DSL to get more bandwidth for the higher res cameras, but it all worked out. I’m happy with the product, but will miss the forum here, and the amazing support we got from @ATTDigitalLifeCS Thank you,DTV_123
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Other
120
1
0
Closed
Sensor Falling Off
I have had the ATT Digital Life system for about four months. Overall, I have been pleased with the system. However, the sensor on our front door (the main door we use) just fell off. I called to ask what could be done about this, and the response was that they could send me more double sided tap
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Device Troubleshooting
902
1
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Official Solution
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Temperature sensor only
Is there Temperature sensor only available
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Device Troubleshooting
593
1
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Use Xfinity Home Equipment with ATT Digital Life
If I change over to ATT Wi-Fi and Digital Life from Xfinity will I be able to use my Xfinity equipment with the Digital Life Service? Are they compatible?
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Device Troubleshooting
1K
3
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