

Topics (4)
Latest conversations
Accepted Solution
Official Solution
Remove Digital Life Equipment?
I am a real estate agent with clients who just bought a house that has a Digital Life security system. There are multiple boxes within the unit and other random components plugged into walls, etc. My clients are not signing up with AT&T for home security. Does AT&T send technicians upon request to u
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Other
5.4K
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Camera Compatibility
Are there any security camera systems that are compatible with AT&T Digital Life?
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Device Troubleshooting
110
1
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Accepted Solution
Official Solution
How can I get my outdoor cameras setup?
I have 4 cameras from Cox but it's hardwired to my house I no longer have Cox and when a At&t sales rep. Came to my door I asked about the service and would they be compatible the rep said yes that is why I switched services to At&t but never can get an answer and now my house is not secure
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Apps & Programs
3.2K
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Moving Service
I’m moving next month and digital life is available at my new address. However I will need to purchase additional door/window sensors. Do I take my existing equipment with me and only purchase the additional sensors or do I have to purchase a whole system?
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Other
58
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Accepted Solution
Official Solution
Digitallife Controller and Keypad - HOW TO DISABLE
I have cancelled my service with ATT Digitallife , but the Controller is still plugged in and operating (has some green/red light flashing) and the Keypad is telling me it has a "software update in progress". Please let me know what I should do first to disable the system; handle the Controller f
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Other
2.3K
5
Customer Service Line Busy For 2 Years Straight
I've been having technical issues with my Digital Life service for roughly 700 straight days now and your chat service has been perpetually busy, your phone lines don't work anymore, and the one reliable resource I could count on time and time again (your Content Hub) has disappeared. Does Digital L
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Other
86
6
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Snapchat calls
When I use the Snapchat app on my phone and someone calls me from through it or I call them, Does their phone number show anywhere on my bill? Does that phone number show on the bill even though the calls were made or received through Snapchat and not my actual phone?
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Billing & Payments
462
1
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Outdated low quality outdoors cameras
I am a customer of ATT&T for many year. I have had very few issues with the service or the equipment over the years. But now the quality of the cameras is an issue. The other day we had a potential security issue, and the cameras were of no use. They are a far cry from what the markets offers
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Device Troubleshooting
82
3
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For new and prospective customers.
I’ve been with digital life for 8 years now. The security and home automation is rock solid. Honestly tell me one vendor that has an end to end solution. From security to home automation. Every other vendor either lacks something as simple as a motion sensor or provides security but no home automat
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Other
79
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Transferring Service
I have been a Digital Life customer for five or more years now, but we just moved out of the home in which we had all of the equipment installed. I cancelled our Digital Life service with the understanding, from the AT&T representative who cancelled our service, that I would be able to transfer
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Billing & Payments
98
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