

Topics (4)
Latest conversations
Where does digital life store the video it records from the security cameras?
From my app I see that only 250MB of video gets stored. That is rather small. Is there a way to expand this storage? Where does the video get saved? Is it on the cloud or on the local controller itself. Is the camera feed constantly being uploaded to the internet? The digital life controller is conn
Questions
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Device Troubleshooting
170
5
Digital Life Tablet not connecting to Backend Services
I recently had my internet changed to a new provider. When I log in on my tablet I get cannot connect to backend services error. I have wiped the tablet but have no success. Anyone have any suggestions.
Questions
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Device Troubleshooting
1.1K
13
0
Closed
Digital Life Cameras Not Recording
I have 2 Outside Cameras and One Indoor Camera. All cameras show live but will not record any motion or snapshots. Just had tech come out to check and bring an indoor camera because had an outdoor camera inside.. He checked system did a reset etc etc etc and said all was good and it would take a
Questions
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Device Troubleshooting
4.4K
13
Transfer of service
Bought a house with DigiLife equipment. Prior owner called AT&T DigiLife and requested "transfer of account/billing responsibility" to me per AT&T DigiLife's request. I call AT&T DigiLife to activate service in my name. Then they ask me to do the same thing again - have previous owner ca
Questions
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Other
57
3
0
Accepted Solution
Official Solution
App not working
I have a problem viewing my system thru app. I can log in for just a second and the app will close right away. Uninstall and re install app still doing the same. Talk to 6 different agent and they can’t resolve the problem. Please help. Thank you.
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Apps & Programs
343
13
0
Accepted Solution
Official Solution
How to Uninstall Digital Life
I just bought a home that has an ATT Digital Life security system installed. The account is not active, and I cannot afford to have the package. The front door has a keyless, keypad entry. It does not work. There is also an outside camera. All of the doors and windows have sensors, and the keypad/co
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Other
13.4K
28
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Apple Watch Digital Life App not working
I have the new series 6 apple watch with an apple iphone 12 pro. Everytime I open the digital life app on the watch it says “Not Authorized! Please login to the iOS application with ‘Remember Me’ checked and try again.” i have done this multiple times and it will not login on the watch. I h
Questions
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Apps & Programs
92
1
0
Added Nest Thermostat to AT&T digital life
I was able to add my Nest Thermostat to the digital life app today. I logged in the IPad digital life app and clicked on the menu at the top right and selected "Other service and devices" and then it took me to a self connect digital life page. My Nest thermostat was listed there (it is on the same
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Other
13.4K
27
0
DLC-200C - do I need it?
We have ATT U-VERSE for TV and Internet (into the house). We have migrated to VIVINT for home security and EERO for (inside the House) WIFI. Along the way the DLC-200 power was disconnected but everything - TV + security + WIFI - is working fine. I'm thinking that I don't need it and
Questions
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Other
1.8K
3
0
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