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Alarm Certificate

How do I get a copy of my Digital Life Certificate for my homeowners insurance company?

Questions

 • Other

15

1

0

Honeywell thermostat not working

Our Honeywell thermostat has a blank display and is not turning on. It won’t restart after removing it from the wall mount and changing the battery and is completely unresponsive. We called customer support yesterday to have someone come take a look and they can’t send anyone until Thursday. The AC

Questions

 • Device Troubleshooting

278

1

0

video recordings not showing in archives

I have not had any recordings show in the archives since 4-1. My data management is set to clear automatically to make room as needed. I show I have 88% available storage. Is this a known issue? Diana Davidson

Questions

 • Device Troubleshooting

99

8

0

AT&T DIGITAL LIFE

Hi. I bought this house which had ATT DIGITAL life. Due to high subscription cost, I stopped using it. I am using ring doorbell and security, with kasa wifi and smartthings controller, all integrated using Google assistant and IFTTT. The question is my att digital life had the following things - at

Questions

 • Other

87

5

0

Closed

How to remove digital life keypad

We cancelled our digital life account and are removing all the equipment. The keypad was connected to a wire that appears to be hot.   Does anyone know the voltage of this wire?  Is it the same as a regular outlet or light switch?  Trying to decide if we should cap it and leave it or

Questions

 • Device Troubleshooting

139

2

0

Closed

Getting constant "lost connection" error

Have been trying to log into Digital Life via my desktop computer for the past month and have been getting a "lost connection, retrying" error. I have no other issues with logging into any other webpage.

Questions

 • Apps & Programs

65

5

0

HPAV won't pair, I don't have the pairing button on power for DLC-200C, need to get Z-wave devices off DL and onto new Z-wave network

I'm in a pickle. My HPAV won't pair with my controller and instructions describe a process that doesn't match my equipment (I have a Microsemi PD-9001GR which has no pairing button). I want to reuse my two smart plugs, Yale Smart Lock, and CT32 Thermostat with my new Z-wave network, but need to

Questions

 • Device Troubleshooting

124

10

0

Accepted Solution

Official Solution

Digital Door Lock - How to change passcode?

Can you please tell me how to change the passcode.  I'm not sure we were given a manual for the door locks.  I have manual for the rest of the equipment but not that.

Questions

 • Device Troubleshooting

37.6K

16

0

Moved and want to start digital life service

I’ve moved into a new home with Digital Life home security set up and I can’t find a way to get ahold of someone to figure out how to set it up in my name. Can anyone help?

Questions

 • Other

204

15

0

damaged property

When I had my alarm installed my property was damaged by one of your installation guys, I need to know who can I contact about getting my property repaired.

Questions

 • Other

344

2

0

I want to add additional smoke detectors to my ATT Digital life system, any ideas?

I spoke to ATT Digital Life & was informed that they no longer support or sell smoke detectors. Any idea where to look for compatible detectors?

Questions

 • Device Troubleshooting

654

3

0

Monitored smoke detector options

I need to add monitored smoke detection to my home. After speaking with a Digital Life representative today and searching online:Is it accurate that AT&T Digital Life no longer offers monitored smoke equipment and/or services?If "yes" to #1, what 3rd party equipment options can I purchase to integra

Questions

 • Other

569

10

Closed

Att digital life security

Is there a reason why att is not investing more into this service? They used to have the best system out there. Best automations. Now you can’t even get a smoke alarm?  (Edited per community guidelines) I’ve been with them for 7 years and feels like the service is just dying away.

Questions

 • Other

209

11

CO detector and smoke detector were 3 years old when installed.

Having issues with CO detector and Smoke Alarms not functioning properly.  Installed system on March 20, 2016.   Smoke detector is dated March 7, 2013.  CO detector is dated April 2013.  Half of my devices are going offline.  Tried to troubleshoot devices, the system said they would send a new CO de

Questions

 • Other

1.1K

3

0

Does Anyone Have a Digital Life Smoke Detector to Sell

Hi All, I recently got AT&T Digital Life when I purchased a new home. I am looking to add smoke detectors to my system but AT&T no longer sells them. I was informed that f I purchase them from a third party, AT&T will install and monitor them. I cannot find them anywhere.  If an

Questions

 • Other

10

0

0

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