
Topics (4)
Latest conversations
Alarm Certificate
How do I get a copy of my Digital Life Certificate for my homeowners insurance company?
Questions
• Other
15
1
0
Honeywell thermostat not working
Our Honeywell thermostat has a blank display and is not turning on. It won’t restart after removing it from the wall mount and changing the battery and is completely unresponsive. We called customer support yesterday to have someone come take a look and they can’t send anyone until Thursday. The AC
Questions
• Device Troubleshooting
278
1
0
video recordings not showing in archives
I have not had any recordings show in the archives since 4-1. My data management is set to clear automatically to make room as needed. I show I have 88% available storage. Is this a known issue? Diana Davidson
Questions
• Device Troubleshooting
99
8
0
AT&T DIGITAL LIFE
Hi. I bought this house which had ATT DIGITAL life. Due to high subscription cost, I stopped using it. I am using ring doorbell and security, with kasa wifi and smartthings controller, all integrated using Google assistant and IFTTT. The question is my att digital life had the following things - at
Questions
• Other
87
5
0
Closed
How to remove digital life keypad
We cancelled our digital life account and are removing all the equipment. The keypad was connected to a wire that appears to be hot. Does anyone know the voltage of this wire? Is it the same as a regular outlet or light switch? Trying to decide if we should cap it and leave it or
Questions
• Device Troubleshooting
139
2
0
Closed
Getting constant "lost connection" error
Have been trying to log into Digital Life via my desktop computer for the past month and have been getting a "lost connection, retrying" error. I have no other issues with logging into any other webpage.
Questions
• Apps & Programs
65
5
0
HPAV won't pair, I don't have the pairing button on power for DLC-200C, need to get Z-wave devices off DL and onto new Z-wave network
I'm in a pickle. My HPAV won't pair with my controller and instructions describe a process that doesn't match my equipment (I have a Microsemi PD-9001GR which has no pairing button). I want to reuse my two smart plugs, Yale Smart Lock, and CT32 Thermostat with my new Z-wave network, but need to
Questions
• Device Troubleshooting
124
10
0
Accepted Solution
Official Solution
Digital Door Lock - How to change passcode?
Can you please tell me how to change the passcode. I'm not sure we were given a manual for the door locks. I have manual for the rest of the equipment but not that.
Questions
• Device Troubleshooting
37.6K
16
0
Moved and want to start digital life service
I’ve moved into a new home with Digital Life home security set up and I can’t find a way to get ahold of someone to figure out how to set it up in my name. Can anyone help?
Questions
• Other
204
15
0
damaged property
When I had my alarm installed my property was damaged by one of your installation guys, I need to know who can I contact about getting my property repaired.
Questions
• Other
344
2
0
I want to add additional smoke detectors to my ATT Digital life system, any ideas?
I spoke to ATT Digital Life & was informed that they no longer support or sell smoke detectors. Any idea where to look for compatible detectors?
Questions
• Device Troubleshooting
654
3
0
Monitored smoke detector options
I need to add monitored smoke detection to my home. After speaking with a Digital Life representative today and searching online:Is it accurate that AT&T Digital Life no longer offers monitored smoke equipment and/or services?If "yes" to #1, what 3rd party equipment options can I purchase to integra
Questions
• Other
569
10
Closed
Att digital life security
Is there a reason why att is not investing more into this service? They used to have the best system out there. Best automations. Now you can’t even get a smoke alarm? (Edited per community guidelines) I’ve been with them for 7 years and feels like the service is just dying away.
Questions
• Other
209
11
CO detector and smoke detector were 3 years old when installed.
Having issues with CO detector and Smoke Alarms not functioning properly. Installed system on March 20, 2016. Smoke detector is dated March 7, 2013. CO detector is dated April 2013. Half of my devices are going offline. Tried to troubleshoot devices, the system said they would send a new CO de
Questions
• Other
1.1K
3
0
Does Anyone Have a Digital Life Smoke Detector to Sell
Hi All, I recently got AT&T Digital Life when I purchased a new home. I am looking to add smoke detectors to my system but AT&T no longer sells them. I was informed that f I purchase them from a third party, AT&T will install and monitor them. I cannot find them anywhere. If an
Questions
• Other
10
0
0
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