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Learn & Troubleshoot

Learn & Troubleshoot

Learn how to fix Digital Life issues.
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Alexa and Digital life issue

Over the past couple weeks or month. Alex will not control my Digital Life Skill.  It says my Digital life skill must be linked in the Alexa app.  I go to the Alexa app and the first thing I see is a box saying "link your Digital Life Skill."  I complete the linking process and it sa

Questions

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124

9

0

Unable to get permit updated

I have changed the permit date but it keeps stating that the permit is expired

Questions

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94

1

0

Replace DLC battery

I'm not sure what the DLC battery is?

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168

1

0

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Official Solution

iPhone 12 IOS 15.1 could not load Digital Life app. White screen after input username/password.

iPhone 12 IOS 15.1 could not load Digital Life app. White screen after input username/password. My login is correct as work on Website.

Questions

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224

6

0

Door Lock screen is scratched

The screen that covers the key pad for the digital life door lock is scratched so bad, I cannot see the key pad. Can I get a replacement screen?

Questions

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112

1

0

Digital life cameras no longer working

I just changed my internet provider. My digital life alarm system is still working after I moved the eternity cord from my old modem to my new modem.... but the digital life cameras are not working. How do I fix this? I keep getting this error.  "Your Digital Life Controller (DLC) is unable

Questions

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171

1

0

Change of wifi

I am changing my home internet company. How do I reconnect my at&t alarm and cameras over to the new internet network? 

Questions

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91

1

0

Motion detection question

I am putting in light switch timers on my wall switches. Will this trigger the motion detection if alarm is set to away since the motion detector is on the save room.

Questions

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76

3

0

Need more Digital Life signs

We need more Digital Life signs since the old ones broken

Questions

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69

1

0

Can I turn the door chimes off or adjust the volume?

We just had a new panel installed and the chime when a door opens is too loud

Questions

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86

1

0

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