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Learn & Troubleshoot

Learn & Troubleshoot

Learn how to fix Digital Life issues.
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Can I turn the door chimes off or adjust the volume?

We just had a new panel installed and the chime when a door opens is too loud

Questions

 • Troubleshoot

74

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Com munication error.

My Digital life system is giving me a communication error message

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 • Troubleshoot

67

1

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Resetting pin code

I just purchased my home and it had the digital life complete set up in it. However the previous owner canceled the service several years ago and doesn't remember the pin number for the system. I want to keep the system as is but reset the pin to factory setting sort of speak. How and what shall I d

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94

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How do I connect my wireless cameras?

I have wireless cameras how do I connect them to my att internet or can they be connected?

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 • Troubleshoot

107

3

How do I add a program to my Home Screen?

I am trying to add a rested or existing program to my Home Screen. Help?

Questions

 • Learn

41

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0

How to get back the Thermostat icon that disappeared from the Home Screen?

Thermostat icon has disappeared from my Home Screen how can I get it back to the front

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 • Troubleshoot

52

2

0

Yale door lock stuck

Our Yale door look is stuck and the door code does not unlock the door when using the app. I changed the batteries and this does not work when inputting the door lock code using the app or the door key pad the lock does not work and we just get some “chimes” from the door lock but the lock does

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105

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Key Fob

I'm sorry didn't realize I was adding on to someone else's question. My question is, I have a key fob that worked until technician came and swapped out controller, I would still like to use my key fob since there is nothing wrong with it, how can I get the capability back?

Questions

 • Learn

77

3

0

Low battery sms paused

Digital Life app shows that the low battery sms notification for our door lock is paused. There is no option to un-pause, and when trying to create a new program or notification, there is no option for a low battery sms for the door lock. How can we reactivate this notification?

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55

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Digital Life Thermostat not working

Other digital life thermostats working, just this one for this zone is not working. For example, it is set at 70 cool and room is at 74, but air is not coming on. Meanwhile in other rooms, if room is at 74, set to 73 at cool and a/c will come on.

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200

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Closed

NFL Sunday Ticket

Why is the screen pixelated? It is unwatchable. Everything else streams great!

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55

1

0

How to install new window sencers

Adding more woindow to the account

Questions

 • Learn

71

1

0

Closed

Nfl Sunday Ticket Error

Everytime I try to log into NFL Sunday Ticket it auto-logs me out and I am unable to do anything. It gives me the message "It’s not you, it’s us. We are experiencing issues and logging you out. Please try again later. This window will log you out momentarily." This has been happening all day and

Questions

 • Troubleshoot

179

1

0

Will the thermostat still operate after I cancel my Digital Life subscription?

Will the thermostat still operate after I cancel my Digital Life subscription? Hoping that I can use it as it on the wall without the app or security subscription.

Questions

 • Learn

154

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0

Accepted Solution

Official Solution

Will the keyless entry codes still work once I cancel my AT&T Digital Life subscription?

Hi - I am most likely cancelling my subscription to AT&T Digi Life. What happens to the functionality of the keyless door lock (YALE) that I connected to the system? Can we still use the same codes to unlock the door or will it stop working all together? Please advise, thank you.

Questions

 • Learn

327

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0

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