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Learn & Troubleshoot

Learn & Troubleshoot

Learn how to fix Digital Life issues.
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Reuse Sercomm OC452 outdoor camera from old att DigitalLife security system

Reuse Sercomm oc452 camera from out of business digital life system. Have Pace 5268 router

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149

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How to cancel service

Where do I call to make sure the house I just sold has cancelled the service to it?

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314

3

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Communication error

Hi i need installation code for my program

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136

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Accepted Solution

Official Solution

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Siren: Replace battery

During the recent power outages of up to 6 hours at a time for over 48 hours, my Alarm system started beeping. I pushed the # key and silence the beeping for awhile. And I replaced the 4 AA batteries. Now the system say "SIREN: REPLACE BATTERY" What does this mean? And how do I fix it?

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479

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Editing/Modifying a payment arrangement

I tried to edit/modify a scheduled payment online. I wanted to now split the payment between 2 saved payment methods.  I changed the amount for the one payment method, kept the same date, clicked the box for "split payment", and entered the second payment amount, method, and date.  I keep

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169

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Accepted Solution

Official Solution

Digital Life Thermostat

Can I remove all programming/scheduling on my thermostat. Since my digital life has cancelled my thermostat has completely stopped working the way it was initially set up, it was not running a program or schedule, I could set the temperature and it would remain at that target temperature until I ch

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241

3

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Accepted Solution

Official Solution

Digital Life Equipment

Even though ATT is discontinuing the monitoring service, with the equipment continue to work allowing an unmonitored alarm system

Questions

145

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Charged after changeover

After AT&T announced they were sunsetting Digital Life and that they were "passing off" the account to Brinks, I took that and had the new (and superior) Brinks equipment installed. But in reviewing my latest credit card statements, I see was charged by AT&T for three more months after the

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159

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How do I cancel?

I've been all over on the app and website and can't figure out how to cancel my account. Any ideas?

Questions

827

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Digital Life Billing

Why am i being charged if my device de-activated as of October 1st? Yet i got a bill for Oct- Nov?

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173

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