Learn & Troubleshoot

I have a DigitalLife home security. It’s a DCL 100.  How can I order a replacement battery from AT&T?

I purchased a house with an ATT home automation system. Can I change the door lock code/numbers and can i reprogram thermostat to connect directly to my wifi without going thru the ATT system or do I have to purchase a new thermostat and door lock to have control of them thru my phone/device apps v

I was told when I wanted to disconnect my service because I am moving that it could not be prorated. I was assured my thermostat would work .Now, my thermostat won't work. I wanted to end the service on 7/25 , I was told by the representative that your company does not pro rate , therefore I was for

The house I recently purchased is fully equipped with Digital Life, including cameras, thermostats, and DLC 200. However, since I don't have the previous owner's account details, I cannot transfer the equipment to my name. How can I remove it, and can I install new thermostats that work with Digital

Beginning in November 2021 when I view captured video recordings on the Digital Life App, they are automatically downloaded to my phone to a folder named DL. I did not create this folder nor do I want every recording I look at saved.   I used to have to select a recording and then export it if

I have a system, and how do i factory reset it. it needs reset because the previous owner didn't have the code either. how do i factory reset it and start reprogramming it?

How would I go about reactivating a already installed at&t security system that was installed when previous owners lived at my home?

Hi...I would like to upgrade the security cameras in my house. It's been 8 years now. The camera in my garage is working but I didn't see anything...I think the lens is broken.

I'm looking at security cameras and a doorbell camera but no alarm system with it.

No one can tell me how to fix this. Get a deadbolt.  but what about the thermostat?