Learn & Troubleshoot

DigitalLife app reporting a failure with my garage door even though it is closed as commanded.

How can you create an evening scene that involves shutting garage doors and locking all doors?

All of the videos my Digital Life captures are being downloaded straight into my camera roll. How do I stop the videos from automatically downloading?

Hello Does cameras include in the smart security package? If yes how many. I have hard time to reach the customer service. Thank you!

I inherited the digital life security system in the home that I purchased and I do not have an active account, but have been using it in a localized setting. However, the system keeps adjusting the time at which the evening alarm is set. When I first moved in, it was at about 10pm and the setting ti

My door lock is not functioning correctly. It seems the code is not recognized anymore. When I punch in the last code I get a sound that indicate my code is not correct. I have not chnaged my code, but it act as if I have changed it. In addition to that issue, I do not know how to reset master code

I have a DigitalLife home security. It’s a DCL 100.  How can I order a replacement battery from AT&T?

I purchased a house with an ATT home automation system. Can I change the door lock code/numbers and can i reprogram thermostat to connect directly to my wifi without going thru the ATT system or do I have to purchase a new thermostat and door lock to have control of them thru my phone/device apps v

I was told when I wanted to disconnect my service because I am moving that it could not be prorated. I was assured my thermostat would work .Now, my thermostat won't work. I wanted to end the service on 7/25 , I was told by the representative that your company does not pro rate , therefore I was for

The house I recently purchased is fully equipped with Digital Life, including cameras, thermostats, and DLC 200. However, since I don't have the previous owner's account details, I cannot transfer the equipment to my name. How can I remove it, and can I install new thermostats that work with Digital

The house I recently purchased is fully equipped with Digital Life, including cameras, thermostats, and DLC 200. However, since I don't have the previous owner's account details, I cannot transfer the equipment to my name. How can I remove it, and can I install new thermostats that work with Digital