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Learn & Troubleshoot

Learn & Troubleshoot

Learn how to fix Digital Life issues.
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Siren: Replace battery

During the recent power outages of up to 6 hours at a time for over 48 hours, my Alarm system started beeping. I pushed the # key and silence the beeping for awhile. And I replaced the 4 AA batteries. Now the system say "SIREN: REPLACE BATTERY" What does this mean? And how do I fix it?

Questions

 • Troubleshoot

321

11

0

Editing/Modifying a payment arrangement

I tried to edit/modify a scheduled payment online. I wanted to now split the payment between 2 saved payment methods.  I changed the amount for the one payment method, kept the same date, clicked the box for "split payment", and entered the second payment amount, method, and date.  I keep

Questions

 • Troubleshoot

63

3

0

Issues logging in with the app

I am having to reset my password every day when using the app on my phone or iPad. Both the att app and the U-verse app. I get an error message that says the limit for unsuccessful sign in attempts has been reached and I am forced to reset my password. This happens every day. When I log in on the we

Questions

 • Troubleshoot

10

0

0

contractor damage

ATT recently had contractor's upgrading fiber optics in my neighborhood. They ran the cable through my yard and damaged my sewer line. I am know having to pay to have my yard dug up and the sewer line repaired. Homeowners insurance said that this needed to handled by the company that ATT contracted

Questions

 • Learn

6

1

0

At&t security

How would I go about reactivating a already installed at&t security system that was installed when previous owners lived at my home?

Questions

 • Learn

37

3

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How to cancel service

Where do I call to make sure the house I just sold has cancelled the service to it?

Questions

 • Learn

184

4

0

Accepted Solution

Can I get AT&T digital life with just cameras, no alarm system?

I'm looking at security cameras and a doorbell camera but no alarm system with it.

Questions

 • Learn

34

2

0

Accepted Solution

Official Solution

Digital Life Thermostat

Can I remove all programming/scheduling on my thermostat. Since my digital life has cancelled my thermostat has completely stopped working the way it was initially set up, it was not running a program or schedule, I could set the temperature and it would remain at that target temperature until I ch

Questions

 • Troubleshoot

105

3

0

Accepted Solution

Official Solution

Digital Life Equipment

Even though ATT is discontinuing the monitoring service, with the equipment continue to work allowing an unmonitored alarm system

Questions

 • Troubleshoot

40

1

0

Charged after changeover

After AT&T announced they were sunsetting Digital Life and that they were "passing off" the account to Brinks, I took that and had the new (and superior) Brinks equipment installed. But in reviewing my latest credit card statements, I see was charged by AT&T for three more months after the

Questions

 • Troubleshoot

57

6

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Issues logging in with the app

I am having to reset my password every day when using the app on my phone or iPad. Both the att app and the U-verse app. I get an error message that says the limit for unsuccessful sign in attempts has been reached and I am forced to reset my password. This happens every day. When I log in on the we

Questions

 • Troubleshoot

10

0

0

Trending Accepted Solutions

(1)

Accepted Solution

Can I get AT&T digital life with just cameras, no alarm system?

I'm looking at security cameras and a doorbell camera but no alarm system with it.

Questions

 • Learn

34

2

0

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