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Internet with AT&T Fiber

Internet with AT&T Fiber

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Reverse DNS Request

This website with the URL http://att.net/dns goes nowhere and the Email prov-dns@att.com rejects external mail. What is the updated means to get a Reverse DNS in 2022?

Questions

 • AT&T Fiber Account

14

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0

Closed

ReverseDNS (RDNS)

I have static ip address with AT&T. How do I set up ReverseDNS (RDNS) or "pointer records" (PTR) for my static ip addresses?

Questions

 • AT&T Fiber Account

102

3

0

Never received the gift card reward

Signed up for the AT&T fiber 300 plan and was told I’d get a $250 VISA gift card. It's been 4 weeks now and I haven't heard anything. I am not able to reach out to the reward center over the phone. Can you please look at it. Thanks!

Questions

 • AT&T Fiber Account

18

3

0

Wifi Connected but No Internet

I continually get a strong WiFi signal on my ATT Internet, but I constantly get the exclamation bar, meaning no internet. I have tried to replace the ATT Modem, but nothing.

Questions

 • AT&T Fiber Equipment

29

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0

Question about my fiber install?

My neighborhood's fiber is aerial! I had an installation yesterday. The technician ran my drop down the telephone Pole and across the yard is this normal?

Questions

 • AT&T Fiber Installation

38

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0

Move fiber outlet and modem to another room

We had AT&T fiber installed a couple of years ago. Our original plan was to have the outside box mounted on a specific side of the house and have a cable run through the attic and down the wall to an office/study where all of our existing network equiopment is located (e.g. router, switch, NAS,

Questions

 • AT&T Fiber Installation

30

1

0

Fiber Outage Update

I’m trying to get an update on a fiber outage outside of the “standard AT&T, 24 hrs line”. We’ve been without fiber for 5 days and cannot get an update from anyone at AT$T. 

Questions

 • AT&T Fiber Installation

32

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Accepted Solution

Official Solution

What kind of outdoor fiber and connectors does ATT uses?

I have an outdoor ONT installed five years ago that is connected to Cat5E that is ran to the garage and I want the new BGW320 gateway with a direct fiber connection. Only way to get fiber to wiring closet on the second flow is to run fiber up the house through the attic soffit then into the wiri

Questions

 • AT&T Fiber Equipment

4.8K

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fiber

when is fiber going to be available at my address. I have seen them working and laying the line but it still shows unavailable in my neighbor hood

Questions

 • AT&T Fiber Installation

67

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0

Service Interruption

I lose Internet service a few times a day, and sometimes I am in Zoom calls. I work from home, and am online with customers in some calls, and can't have these interruptions.  I have not experienced this loss of connection on a regular basis with Cox.  Is there something wrong with my fib

Questions

 • AT&T Fiber Equipment

30

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0

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Accepted Solution

Can I bring-my-own gateway to AT&T Fiber yet?

Hi ATT! Can we bring our own gateway equipment if we have AT&T Fiber?  When I signed up two years ago, it was not allowed, but I am hoping it has changed. Thanks, Chris

Questions

 • AT&T Fiber Equipment

38

1

0

Accepted Solution

How to change my ethernet MBPS back to 1GB

I have fiber and I reset my broadband connection and it made my ethernet speed capped to 100 Mbps. How would I change that back to 1gb?

Questions

 • AT&T Fiber Equipment

36

2

0

Accepted Solution

Official Solution

Fiber Interent

Our neighborhood is current only less than 100 feet from a fiber optic cable and new 5G installed. 3 years ago a representative came by saying it was available but nothing has happened. Was wondering if a AT&T Technician can install fiber optics in our homes and when would that be. Please advise

Questions

 • AT&T Fiber Installation

36

1

0

Accepted Solution

5G channel selection on BGW320

Hello, I have AT&T's fiber 300 service with a BGW320 gateway. I have separate networks defined for 5G and 2.4G.  5G channel selection is set to "Automatic", and when I go to "Advanced options", there is no option to change the channel.  The problem I'm having with that is that the

Questions

 • AT&T Fiber Equipment

33

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Accepted Solution

has anyone been able to keep their promotional price after 1 year?

the promotional price for att fiber lasts for 1 year, and then after that it increases depending on which plan you choose.   has anyone been able to keep their promotional pricing after 1 year?   calling ATT results in talking to a robot and Im not able to talk to a live person.

Questions

 • AT&T Fiber Account

31

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EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
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TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
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Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
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