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Internet with AT&T Fiber

Internet with AT&T Fiber

Learn about our blazing-fast Internet with AT&T Fiber.
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(15551)
Monthly Bill

Hello, After many conversations with several deptments my monthly payment should be $178.10. You have sent me bills with a different amounts. I have attached two screen shots from AT&T quoting my new monthly price $178.10. I also can forward history in bill pay that shows payments w

Questions

 • AT&T Fiber Account

21

1

0

Is ATT afraid they cannot compete with Google Fiber?

Google ran fiber thru my front yard 5 years ago, at least. ATT will not offer me fiber service with a faster speed than what I have now. What's the major malfunction?

Questions

 • AT&T Fiber Installation

6

0

0

Where is the free Virus Protection?

My temporay McAfee has expired, I am looking for the virus protection software provided by AT&T for it's internet users?

Questions

 • AT&T Fiber Account

8

0

0

How do I get a BGW-320?

I have the internet 1000 plan but I have the bgw-210. What plan qualify for a bgw-320?

Questions

 • AT&T Fiber Equipment

30

2

0

missing fiber cable coupler/connector

I received my self-install kit, but the existing fiber cable in the wall is missing the coupler piece to connect the wires together (that little green piece). Is this something AT&T can provide? Do i need to schedule a tech to come out? Or is this something I need to buy/fix on my own?

Questions

 • AT&T Fiber Installation

33

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0

how do i cancel my account

how do i go about cancelling my account? i called the agent said there still a outage it's goin to be 24 more hours they dont know when service will be restored. im done the guy I talked to said i had to talk to customer loyalty? this is really the 7th time for the same issue im not even exaggeratin

Questions

 • AT&T Fiber Account

29

6

0

AT&T underground cable underground driveway

Ga. DOT permit requires the ground to be lowered for new culvert pipe to be installed. AT&T cable cross the area that is required to be lowered and cable will be affected. Can AT&T charge us to lower their cable deeper in the ground since they did not put it deep enough to meet DOT requirem

Questions

 • AT&T Fiber Equipment

28

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0

Will AT&T continue my dsl till fiber upgrade in Jan2023?

I originally received letter that dsl upgrade to fiber must be done/scheduled by 12/06/2022 or my DSL will be discontinued.  I called and initially scheduled fiber upgrade for 12/13/2022…. And I know dsl would work till that date.    I just changed the fiber upgrade appointment to J

Questions

 • AT&T Fiber Installation

34

2

0

fiber optic Wi-Fi

Some apps (Disney Plus) are not opening at all on Sony smart tv and others buffering (HBO/MAX) every few seconds ever since we upgraded to fiber optic with a gateway box BGW3200-500. Also, apps on my phone will not operate correctly if I am connected to AT&T wi-fi but no problem if use roaming d

Questions

 • AT&T Fiber Installation

11

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0

Plex - Remote Access

Hello all! I am a new AT&T Fiber customer and I am having trouble getting access to my Plex Server outside. I have the BGW320-500 and I have unabled the port but it doesn't seem to be working. In Plex it will show green for a few seconds and turn red again where I won't be able to access my libr

Questions

 • AT&T Fiber Equipment

1.7K

27

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(29)
Is ATT afraid they cannot compete with Google Fiber?

Google ran fiber thru my front yard 5 years ago, at least. ATT will not offer me fiber service with a faster speed than what I have now. What's the major malfunction?

Questions

 • AT&T Fiber Installation

6

0

0

Where is the free Virus Protection?

My temporay McAfee has expired, I am looking for the virus protection software provided by AT&T for it's internet users?

Questions

 • AT&T Fiber Account

8

0

0

fiber optic Wi-Fi

Some apps (Disney Plus) are not opening at all on Sony smart tv and others buffering (HBO/MAX) every few seconds ever since we upgraded to fiber optic with a gateway box BGW3200-500. Also, apps on my phone will not operate correctly if I am connected to AT&T wi-fi but no problem if use roaming d

Questions

 • AT&T Fiber Installation

11

0

0

Dallas door to door, re:fiber

Hello! Does anyone know if AT&T has people going door to door telling people their fiber has been updated and they should switch their box off and on to get faster service? We had 2 guys in our neighborhood yesterday knocking on doors . They did not look professional, had no business card, no AT

Questions

 • AT&T Fiber Account

11

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0

Reverse DNS Request

This website with the URL http://att.net/dns goes nowhere and the Email prov-dns@att.com rejects external mail. What is the updated means to get a Reverse DNS in 2022?

Questions

 • AT&T Fiber Account

14

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advance setting on modem

How do I open the modem/router advance setting?

Questions

 • AT&T Fiber Account

25

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Trending Accepted Solutions

(39)

Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • AT&T Fiber Installation

552

2

0

Accepted Solution

Official Solution

Port Forwarding from a BGW320-500

Following instructions on line and after several tries on the phone they said you cannot do this. First is what my device tells me i need... 2nd is what i have set on the router, switching the numbers doesn't work either any ideas?

Questions

 • AT&T Fiber Equipment

304

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0

Accepted Solution

Official Solution

Router will not connect after power outage

Router will not connect after power outage. it just clicks I have powered down, reset and repeated several times without any aucceas please help

Questions

 • AT&T Fiber Account

250

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Accepted Solution

Official Solution

How to change the name & password on an ATT Wi-Fi router

I received a new BSW210-700 router to replace my previous one. How do I change the name and password of the new router to the ones we used on the original router?   In the directions it says if I make any changes I have to "ensure that identical changes are made to both radios; otherwise

Questions

 • AT&T Fiber Equipment

213

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Accepted Solution

Official Solution

Which router works best with ATT fiber?

Which router works best with ATT fiber?

Questions

 • AT&T Fiber Equipment

162

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EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
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TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.