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Internet with AT&T Fiber

Internet with AT&T Fiber

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Move fiber outlet and modem to another room

We had AT&T fiber installed a couple of years ago. Our original plan was to have the outside box mounted on a specific side of the house and have a cable run through the attic and down the wall to an office/study where all of our existing network equiopment is located (e.g. router, switch, NAS,

Questions

 • AT&T Fiber Installation

30

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Fiber Outage Update

I’m trying to get an update on a fiber outage outside of the “standard AT&T, 24 hrs line”. We’ve been without fiber for 5 days and cannot get an update from anyone at AT$T. 

Questions

 • AT&T Fiber Installation

32

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Official Solution

What kind of outdoor fiber and connectors does ATT uses?

I have an outdoor ONT installed five years ago that is connected to Cat5E that is ran to the garage and I want the new BGW320 gateway with a direct fiber connection. Only way to get fiber to wiring closet on the second flow is to run fiber up the house through the attic soffit then into the wiri

Questions

 • AT&T Fiber Equipment

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fiber

when is fiber going to be available at my address. I have seen them working and laying the line but it still shows unavailable in my neighbor hood

Questions

 • AT&T Fiber Installation

68

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Service Interruption

I lose Internet service a few times a day, and sometimes I am in Zoom calls. I work from home, and am online with customers in some calls, and can't have these interruptions.  I have not experienced this loss of connection on a regular basis with Cox.  Is there something wrong with my fib

Questions

 • AT&T Fiber Equipment

30

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Official Solution

How can I request Fiber for my neighborhood?

Dear AT&T Fiber Team, I am hoping to have AT&T’s Fiber internet service added to my neighborhood in Wilmington, North Carolina given the unreliable service I have experienced with Spectrum. My neighborhood is home to more than 60 single family homes and the majority of my neighbors have expr

Questions

 • AT&T Fiber Account

142

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fiber

hi. all my neibors gor fiber installed during the summer. we thought they were going install our block as well but nothing has happended. i ws told get into contact with att engineer but unsure how to contact them. so can someone contact me

Questions

 • AT&T Fiber Installation

47

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Fiber Question

Can i get more info on what ATT is doing on fiber installs in my area then just the customer service “wait it out” response? I would like to know because we desperately need faster speeds than 50mbps.

Questions

 • AT&T Fiber Installation

209

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Official Solution

Two "AT&T employees" door-to-door legit?

In our growing neighborhood in the past four years, we've had at least three AT&T door visits which hasn't bothered me until yesterday.  Prior "ATT" visits were typically congenial - I'd mention I was satisfied with my current provider in all aspects- reliability, price, bandwidth, etc. Th

Questions

 • AT&T Fiber Ordering

5.5K

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Can I use my own equipment with AT&T Fiber?

I will be an AT&T Fiber customer in approximately 1 month. I have my own router with an SFP port, do I need the BGW320 or other AT&T equipment? Thanks!

Questions

 • AT&T Fiber Installation

4.9K

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Trending Accepted Solutions

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Accepted Solution

Why is my router attempting to log in to my servers via ssh?

BGW210-700. I only have ONE static NAT rule passing traffic from port 32400 to my Plex server. I have IP passthrough set up to a hardened jump server with password-based login disabled - ssh keys are REQUIRED. However, multiple hosts on my network are FILLED with the following log entries in /var/lo

Questions

 • AT&T Fiber Equipment

27

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Accepted Solution

Why is fiber only available on a portion of my subdivision

AT&T made a big deal of installing fiber in my subdivision. They even had a "welcome to AT&T fiber" event at our club house and this is where I discovered they only planned to install one portion of the subdivision and not my portion.  25Mbps is the highest speed available at my addres

Questions

 • AT&T Fiber Installation

22

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Accepted Solution

ATT sent the install kit but my fiber ends outside the house

Who do i talk to at ATT to have them run the fiber inside and install the connectors?

Questions

 • AT&T Fiber Installation

17

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What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
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AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
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