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Internet with AT&T Fiber

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AT&T DNS Server is Unreliable

Is anyone else having the problem of the AT&T DNS server going down several times a day for 3-5 minutes each time?  I am trying to figure out how to complain to AT&T so they will get the problem fixed.  I suspect they have inadequate capacity.  I don't think it is a local pro

Questions

 • AT&T Fiber Equipment

30

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I lose internet connection for about 15 minutes about 4 to 5 times a week with BGW320-505

Randomly I will lose internet to my home. It usually happens once about every 2 to 3 days.   This is happening to both my wired and wireless devices.    I will first see all of my device go offline but I still have a solid white light on my router.    After abo

Questions

 • AT&T Fiber Equipment

30

1

0

Can't connect my IP Camera.

I have two ION THE HOME Cameras connected to my network, for years. I have two new cameras that will not connect to the router. I have tried a number of times and they fail. I have tuned off the Router and Reset the Router with no success. I have looked for a solution but found none.

Questions

 • AT&T Fiber Installation

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Accepted Solution

Official Solution

Advanced Payment

My name is Kevin. I recently ordered AT&T Fiber internet and had to pay $100.00 in advanced because I have no credit score as I barely just made a bank account. However, that advanced payment was supposed to go to my first bill, but now I'm still being charged a full month payment and not even a

Questions

 • AT&T Fiber Ordering

877

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Lag spikes on PS5

Hello. I have an issue regarding my ATT Fiber connection on PS5. A few things to note is I’ve used wireless connection for years and never had issues. I’ve had ATT Fiber for a couple years and never had issues. Until now. A couple weeks ago, I lost power during a storm while gaming. This has happene

Questions

 • AT&T Fiber Equipment

344

2

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Wifi extenders, home use,

Just ordered fiber internet for home use. Is there a list of compatible preferred third party wifi extenders we can purchase. We do have 1 AirTies 4920 from years ago.

Questions

 • AT&T Fiber Equipment

29

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Ethernet

I recently moved into an apartment complex and am trying to hook up my laptop to use the ethernet ports in the wall. It doesn't seem to be picking up the connection. In my closet where my router box and other AT&T stuff is, I see there's a lot of stuff that can be plugged in. Can someone help me

Questions

 • AT&T Fiber Installation

118

10

0

How to properly setup a BGW320-500 for IP Passthrough

I've read many posts on here, some of which are conflicting. I need to know the exact settings y'all use, specifically for these settings. Even though my 'packet filters' say On, when I click into the Packet Filter section, the 'Enable' checkbox next to each filter is Unchecked. Firewall Status

Questions

 • AT&T Fiber Equipment

42

8

0

Linksys Wrt3200acm with ip passthrough speed problems

So I just got fiber installed yesterday and I’m trying to use my Linksys router. I put it in IP pass through but I I am getting terrible download speeds and good upload speeds. I get about 146 down and like 700 up I’m not sure what I’m doing wrong. Is there any specific settings I need for a Linksys

Questions

 • AT&T Fiber Equipment

20

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0

property damage -

Who do we call to report property damage when they have installed fiber optics in my neighborhood? FYI - I'm not an ATT customer. I'm having a difficult time receiving assistance in the matter.

Questions

 • AT&T Fiber Installation

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IPv6

Is it worth enabling IPv6 on your router?

Questions

 • AT&T Fiber Account

35

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Accepted Solution

Fiber Optic question

Is ATT modem Cat 6 wi-fi and does it handle quad band as well as tri-band?

Questions

 • AT&T Fiber Equipment

33

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Accepted Solution

ATT Fiber modem/router - will it support bridging or pass-through mode

Will the new ATT Fiber modem/router I should receive with my upgrade to ATT Fiber service on 2/2023 support bridging mode so I can use my own network hardware? I know some ISPs lock down modem/routers to limit what the end-user can  have access to in the device software.  Thanks for any

Questions

 • AT&T Fiber Equipment

32

1

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Accepted Solution

Order Of Operation to set up Passthrough for mesh system

Forgive me for I am ignorant...but I bought a TP-Link 2 pod(total) mesh system and have the ATT supplied BGW210-700 router/modem with Fiber connection. I am seeing different site that offer install tutorials but it feels like they think I know more than I know. My first question that seems to get

Questions

 • AT&T Fiber Equipment

32

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Accepted Solution

Receipt of potential scam call said to be ATT Support,

I have received a suspicious phone call wanting me to enter a Customer ID on my computer to see who is attempting to use my att.net account to access porn sites and potentially making purchases under my name. The phone number involved is 509-776-6014 and is supposed to be located in Portland, Oregon

Questions

 • AT&T Fiber Equipment

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