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Accepted Solution
Official Solution
WPS button is red . What does that mean?
Questions
• AT&T Fiber Equipment
58
1
0
Accepted Solution
I have been having internet drops almost everyday for months now. I was so bad, I texted with support and got a refurbished BGW-210 to replace my original BGW-210 Gateway. I asked for a BGW-320 but they would not give me one. I received the refurbished model on Dec 6, 2022. I have been keeping a
Questions
• AT&T Fiber Equipment
60
9
0
If you are not the only one in the area, I will NEVER NEVER NEVER choose you. SOOOO frustrating!!!!!!! FAKE installation appointment, no one shows up, keep rescheduling and ON HOLD when I call. Do you know I have to stay home waiting for you in the scheduled timeframe????? TELL ME HOW MANY CAL
Questions
• AT&T Fiber Installation
36
1
0
From this week, I suddenly cannot use a static IP.I applied for 5 static IPs and had no problems using them until a while ago.But all of a sudden I can't use all the other IP except for one IP.I contacted the customer center via chat, but there is no follow-up.If anyone has encountered this problem,
Questions
• AT&T Fiber Equipment
47
8
0
Currently I have BGW320-500 Model, which automatically reboots atleast once a day. For 5-7 minutes, no internet at all. Complained multiple times to AT&T, but no resolution yet. These are the things I tried out :- 1) I used to have BGW210-700 Model, which had exactly the same iss
Questions
• AT&T Fiber Equipment
408
42
0
Accepted Solution
I upgraded from ATT Fiber 1000 to 5000. I used to have the BGW210 in my house and that white ONT box outside in the communication enclosure. Now they've replaced it with BGW320-500 but put that outside directly connecting the fiber to the SFP port on the BGW-320. My worry is this big BGW320
Questions
• AT&T Fiber Installation
40
4
0
Have new fiber installation with BGW320-505 gateway. Migrated to that from a cable-modem setup. All is good except one thing... Have a simple port-80 web server on ethernet-LAN, plugged directly into the BGW320-505, using DHCP. From inside the LAN, I can access this server without issues,
Questions
• AT&T Fiber Equipment
30
7
0
Accepted Solution
To whom it may concern, I recently had my fiber cable buried but there were a few areas left exposed. Is it possible to send someone out to properly bury the cable in those spots? Please see attached pictures. Thank you in advance,
Questions
• AT&T Fiber Installation
58
8
0
For the past several months, I have observed that my gateway's connection to the internet drops periodically, and resolves/reconnects after a period of time - sometimes several minutes, but can be as long as 15-30 minutes. I am given an "NAD-3302" error indicating something perhaps wrong with the ON
Questions
• AT&T Fiber Account
38
5
0
Fiber was installed in my Apartment complex - This happened months ago. The techs came - Installed it in my unit and I can see the Jack on my living room wall. BUT the online address verification tool says I don't have it! Can anyone from AT&T help with this please?
Questions
• AT&T Fiber Ordering
93
9
0
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