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Connect to your home Wi-Fi, setup your gateways, AT&T Smart Wi-Fi Extenders, learn what your lights mean & more!
Hello all! I am a new AT&T Fiber customer and I am having trouble getting access to my Plex Server outside. I have the BGW320-500 and I have unabled the port but it doesn't seem to be working. In Plex it will show green for a few seconds and turn red again where I won't be able to access my libr
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AT&T Fiber Equipment
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Hello, I recently built a new house in a neighborhood in Madison, right within the ATT Fiber Service area. In fact, the availability of Fiber was one of the reasons we picked the lot we did - it's a necessity for my line of work due to regular large file uploads. I called in October to ensur
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AT&T Fiber Installation
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How do i force my ATT wifi extender to broadcast only 2.4GHz? I believe mine is dual band but seems to be only pushing the 5GHz signal. The whole reason i got an extender was to boost the wifi (2.4GHz) so that my Ring, cameras, or other things that only use 2.4GHz. I cant find a way to adjust the se
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AT&T Fiber Equipment
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Hi, I have seen this so often, but can't seem to find a page with an official fix. I have AT&T fiber with 1 gig speeds. When using a 3rd party router connected to my AT&T gateway my speeds get cut in half. Speedtest on gateway through AT&T show 938Mb down/up. Can confirm this on wire
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AT&T Fiber Equipment
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I switched from Comcast Fiber Gig Internet to AT&T Fiber 300 recently, unfortunately I'm only able to get approximately 100 mbps when using my own router. With the Comcast Fiber, I directly connect the ASUS router to the DOCSIS 3.1 modem and was able to get consistent 800mbps+ speed, whereas when
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AT&T Fiber Equipment
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We have been having a chronic ATT Fiber internet problem where the internet will go down for 30 mins to 3+ hours on sunny winter days. This has been going on for 2 years now (Nov-March each year) and ATT has been unable to resolve it. We have had a minimum of 6 tech visits to the house. The ONT b
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AT&T Fiber Equipment
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My install was cancelled without notice and rescheduled for the following week. I signed up for autopay before service started, but apparently the system starting billing the week prior. In short, I started service with autopay but AT&T did not process it at the same time service started. As a r
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AT&T Fiber Account
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Need to update AT&T service on Mckinley Blvd. There's tons of single family homes, and yet the only AT&T internet service is 50Mbps. That is not fast enough for anyone who works from home. Please install a fiber line soon!
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AT&T Fiber Ordering
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I recently switched to ATT fiber from Xfinity. I currently use my own modem+router combo (CBR40). The AT&T Fiber self-install kit came with BGW-320. From my understanding, my orbit is not a router-only device. Can I connect the AT&T fiber modem to use router capabilities inside my orbi? And
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AT&T Fiber Equipment
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Accepted Solution
Official Solution
Exciting news! There are some changes to the BGW320 modem with AT&T Phone - digital home phone service. The AT&T Phone - digital home phone service is a service where your phone uses your AT&T modem for voice over IP (VoIP) service. You would connect your home phone telephon
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AT&T Fiber Equipment
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Wi-Fi is down yet again always seems to happen around the same time every night absolutely ridiculous what I pay for and what I can actually use!
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AT&T Fiber Equipment
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My account @rohitmedi is blocked. How do I get help to unblock it? I created a new account @rohitmedi2 to post this query
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AT&T Fiber Account
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On February 7th, my service was interrupted shortly before noon due to a landscaping (Wise Landscaping) employee, contracted by my HOA, cutting tree roots, several other wires, one of which was my fiber optic internet wire outside of my property fence. AT&T had a technician assess the damage o
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AT&T Fiber Account
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I am extremely frustrated and very, very upset. I have an exposed cable inside my backyard for more than 3 months, I have contacted several times some technicians have already come to my residence just to confirm the exposed cable but NEVER to solve the problem.It is truly absurd to have an exposed
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AT&T Fiber Installation
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