Internet with AT&T Fiber

Internet with AT&T Fiber

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Plex - Remote Access

Hello all! I am a new AT&T Fiber customer and I am having trouble getting access to my Plex Server outside. I have the BGW320-500 and I have unabled the port but it doesn't seem to be working. In Plex it will show green for a few seconds and turn red again where I won't be able to access my libr

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Outside Facilities Issue - New Build, Multiple Installation Cancellations

Hello, I recently built a new house in a neighborhood in Madison, right within the ATT Fiber Service area. In fact, the availability of Fiber was one of the reasons we picked the lot we did - it's a necessity for my line of work due to regular large file uploads.  I called in October to ensur

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ATT wifi extender to broadcast only 2.4GHz

How do i force my ATT wifi extender to broadcast only 2.4GHz? I believe mine is dual band but seems to be only pushing the 5GHz signal. The whole reason i got an extender was to boost the wifi (2.4GHz) so that my Ring, cameras, or other things that only use 2.4GHz. I cant find a way to adjust the se

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Losing half my speed when using 3rd party router (Netgear RAX 200 AX11000).

Hi, I have seen this so often, but can't seem to find a page with an official fix. I have AT&T fiber with 1 gig speeds. When using a 3rd party router connected to my AT&T gateway my speeds get cut in half. Speedtest on gateway through AT&T show 938Mb down/up. Can confirm this on wire

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17

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Only Getting 1/3 of the Advertised Speed When Using My ASUS Router

I switched from Comcast Fiber Gig Internet to AT&T Fiber 300 recently,  unfortunately I'm only able to get approximately 100 mbps when using my own router.  With the Comcast Fiber, I directly connect the ASUS router to the DOCSIS 3.1 modem and was able to get consistent 800mbps+ speed, whereas when

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Fiber internet goes out on sunny winter days

We have been having a chronic ATT Fiber internet problem where the internet will go down for 30 mins to 3+ hours on sunny winter days. This has been going on for 2 years now (Nov-March each year) and ATT has been unable to resolve it. We have had a minimum of 6 tech visits to the house. The ONT b

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Billing & Service Problem

My install was cancelled without notice and rescheduled for the following week. I signed up for autopay before service started, but apparently the system starting billing the week prior. In short, I started service with autopay but AT&T did not process it at the same time service started. As a r

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Can we please get AT&T Fiber at McKinley Blvd, Alton?

Need to update AT&T service on Mckinley Blvd. There's tons of single family homes, and yet the only AT&T internet service is 50Mbps. That is not fast enough for anyone who works from home. Please install a fiber line soon!

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Using Orbi wifi mesh CBR40 with satellite with ATT modem/router BGW-320

I recently switched to ATT fiber from Xfinity. I currently use my own modem+router combo (CBR40). The AT&T Fiber self-install kit came with BGW-320. From my understanding, my orbit is not a router-only device. Can I connect the AT&T fiber modem to use router capabilities inside my orbi? And

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Accepted Solution

Official Solution

The BGW320 Is Getting a couple of new LED lights – Coming Soon!

Exciting news! There are some changes to the BGW320 modem with AT&T Phone - digital home phone service.  The AT&T Phone - digital home phone service is a service where your phone uses your AT&T modem for voice over IP (VoIP) service.  You would connect your home phone telephon

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(17)
Wi-Fi down yet again!!!

Wi-Fi is down yet again always seems to happen around the same time every night absolutely ridiculous what I pay for and what I can actually use!

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My account for forums is blocked

My account @rohitmedi is blocked. How do I get help to unblock it? I created a new account @rohitmedi2 to post this query

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Why is AT&T Helpless in Helping Their Customers

​On February 7th, my service was interrupted shortly before noon due to a landscaping (Wise Landscaping) employee, contracted by my HOA, cutting tree roots, several other wires, one of which was my fiber optic internet wire outside of my property fence. AT&T had a technician assess the damage o

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unburied fiber cable running through front and back yard

I am extremely frustrated and very, very upset. I have an exposed cable inside my backyard for more than 3 months, I have contacted several times some technicians have already come to my residence just to confirm the exposed cable but NEVER to solve the problem.It is truly absurd to have an exposed

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