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Both AT&T AND Straight Talk are TERRIBLE

Nothing to detail here except all these complaints are sounding like they're experiencing what I've been experiencing , but for me it's Straight Talk at the moment. My family had an AT&T account one time, and it was way too much, practically (Edited per community guidelines)ing us over. So I rea

Questions

 • AT&T Internet

14

1

Closed

Block an App on AT&T provided Router

I have the following router deployed as part of the AT&T service. Model: Motorola BGW210-700 can i block a specific website using the router settings? If so, what is IP to be used for admin access? thx

Questions

 • AT&T Internet

22

1

0

AT&T Didn’t Honor $400 Reward Card Promised

was told that I’ll be getting a $400 reward card when I open up an AT&T Fiber Internet account but I have not received any instructions via email or via mail. Mind you, I have a habit of checking my emails everyday, be it the spam/junk folder. And I have not been told about the 120 days policy w

Questions

 • Internet with AT&T Fiber

30

1

0

Accepted Solution

Official Solution

Gateway not recognized

My new gateway is not recognized on the smart home manager. It's been 2.5 weeks since a tech installed it, a dozen chats/phone calls and it is still not resolved. I am not getting any assistance from AT&T. I've asked multiple times for someone to come out. They won't send anyone. They seem to th

Questions

 • Internet with AT&T Fiber

144

10

0

ATT utility work had left my front yard in a mess

After 2+months of digging my front yard in several places and adding distribution boxes in my front yard, ATT has left my yard in a big mess with large patches of brown and dead grass. Who can I contact in ATT to fix this issue? All customer service numbers provided through channels I tried have tak

Questions

 • AT&T Internet

20

1

0

ATT virtual reward doesn't work, ATT reward center customer service is a piece of garbage, ATT rewards is a scam to get customers to buy

ATT lured me into getting a connection by offering me rewards if I take up the internet connection with them when I was shopping around after moving into a new home. I chose virtual reward when I received an email asking me to claim. I got a virtual card and when I chose to use it towards my ATT int

Questions

 • AT&T Internet

468

6

0

Accepted Solution

Official Solution

Always on long holds for reward center

I spoke with an AT&T representative about the $100.00 visa offer that I was told I would get after my service was hooked up for a number of days. The representative was not able to help with the issue and told me to contact the rewards center. I have tried contacting multiple times with the wait tim

Questions

 • AT&T Internet

943

13

0

Accepted Solution

Official Solution

Blocked Website

Hello, I have a blocked website from my smart home manager...the website is secured but it is blocking it as unsecured? is there a place I can get this site cleared from being blocked?

Questions

 • AT&T Internet

189

5

0

BGW210-700 Modem takes over root

Is it possible to change the STP priority for the BGW210-700 Modem from 0? Ours continues attempting to take over root. Thoughts?

Questions

 • AT&T Internet

25

4

0

AT&T Switching Station

We are currently developing a property with what I'm told is an old AT&T switching station located on it. It appears to be abandoned, how can I find out of this station is still in use? I’ve tried to call and was transferred 6 different times over a course of two hours so I’m hoping you can poin

Questions

 • AT&T Internet

21

1

0

Closed

Can send but cannot receive emails

I have an att.net email address that I have not regularly used in the last year.  I verified I can send emails but it will not allow incoming emails.  I have tried sending/receiving to several different email addresses, I have used old and brand new devices. The error comes back to the sender as a F

Questions

 • AT&T Internet

1.1K

4

0

wifi settings tab on BGW320 seem to have disappeared

I am having issues with wifi on the BGW320 all of a sudden. logged into the rg and no longer seeing wifi settings tab anywhere.  looks like only option to control wifi settings is the smart home manager.  is this what has happened? If not, any suggestions on restoring wifi settings to

Questions

 • Internet with AT&T Fiber

23

1

0

Anyway to expedite repair?

My gigabit internet has gone down with no PON light on the ONT. I am in the middle of writing my PhD dissertation with is due in 6 DAYS. So this is possibly the worst timing of my life. ATT says they can only get a technician out on Wednesday...2 days before it’s due. I can tether my phone but it’s

Questions

 • Internet with AT&T Fiber

255

1

0

Using Google nest mesh system with ATT fiber

What do I need to do to make this work? We have att fiber with the att BGW320 new modem/router. Have had techs come over but they don’t know how to fix.

Questions

 • Internet with AT&T Fiber

13.7K

19

0

Accepted Solution

Official Solution

Will ATT move your ONT from equipment room to your house?

I placed a service order with ATT to have my ONT box moved from an equipment room in my complex to my house. I wondered will they do this? The answer is maybe.  The tech came out and went to the equipment room and found which pipe my wires fed through.  Then in that pipe he fed 150 feet o

Questions

 • AT&T Internet

80

7

0

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