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Accepted Solution

Which category ethernet cable do I need to use with my AT&T Wireless Internet Hotspot model (IFWA40)

I want to run a direct-burial ethernet cable from my AT&T hotspot model IFWA40 out to another outbuilding which will be my home office. I can't find anywhere which category ethernet cable (cat 5, 53, 6, 6a, 7, 8 etc.) to use. There are so many now. The distance between the hotspot and the outbui

Questions

 • AT&T Internet

32

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0

Accepted Solution

BGW210-700 Flashing Lights

I'm using a BGW210-700 gateway to connect to the internet. Yesterday (Aug. 13, 2022) I unplugged the gateway's power cord to troubleshoot a connectivity problem. After several minutes I plugged the gateway back in. After it went through its startup sequence the Power and Broadband lights flashed gre

Questions

 • AT&T Internet

42

2

0

Latency issues with my AT&T internet now means I can't connect to my work server

Having to periodically reconnect to my work split tunnel VPN and work server during the day has always been required but now I can't connect at all. All my coworkers work from home as well, but don't have this issue. My work tech says it's from my network latency being far too high. I have rebooted

Questions

 • AT&T Internet

30

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4 Hours on HOLD with Customer Service

My high speed wireless went out 48 hours ago. Contacted customer service and had to call back 5 times because I continued to be placed on hold and no one would come back to me. the last call I set on hold for 2 hours and 20 minutes before I hung up!!!! this is ridiculous, out rages, and out right

Questions

 • Internet with AT&T Fiber

32

3

0

Not authiticated with minecraft.net

Some minecraft servers give me an error saying : Not authenticated with minecraft.net: but servers like hypixel work. It could be an internet problem cause on my friends wifi it works just fine. But mine for some reason gives me a problem

Questions

 • AT&T Internet

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No internet or tv service

Each morning between the hours 1 am-6 am I have no internet or tv service why is that? no error message either

Questions

 • AT&T Internet

35

1

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Fixed Wireless keeps dropping

Technician has been out to my house twice, he replaced my antenna, they keep saying that they are putting in tickets for my tower. This has been going on for months and yet nothing has fixed this. When they did away with DSL, they said Uverse was coming, Uverse is available for on the subdivision ne

Questions

 • AT&T Internet

32

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Installing New Internet line

I am looking for the contact information for installing new internet. When I use the address checker for available service on the website, it shows no internet plans are available. I have a 3 neighbors (one .16 miles down the road from me and two .16 miles up to road from me) who all have 10 mbps in

Questions

 • AT&T Internet

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Closed

Nightmare Fiber Installation (probably switching to xfinity)

This is gonna be an essay but here it goes: It all started 4 weeks ago when I scheduled AT&T to install my internet service at my new apartment and the person on the phone got me to upgrade to Fiber at the new apartment since it is available there.   Fast forward to installation day and the appointm

Questions

 • Internet with AT&T Fiber

152

4

How to report outage and not tell me the router is bad

why do they always want to replace the router first and I have to wait several days when I know that it’s an outage effecting multiple users How do I just report an outage and get someone to believe me

Questions

 • Internet with AT&T Fiber

33

1

0

Accepted Solution

Official Solution

Account Not Linked

I tried logging into my account and it says I don't have an account linked with att. Been with them for several years now and have been paying on time. Why is my account not linked all of the sudden anymore?

Questions

 • Internet with AT&T Fiber

59

1

0

Thank you David (ATT Tech) in MKE WI!

David is a technician with AT&T that was in our neighborhood in Whitefish Bay, WI on Friday night. While he was on our street for another appointment, he was willing to take a look at some recent damage left by a utility company that took the fiber connection down to our account.   He

Questions

 • Internet with AT&T Fiber

23

1

Accepted Solution

Official Solution

Where can I find my WiFi network name?

can't find myWi-Fi network name how to fix

Questions

 • AT&T Internet

68

1

0

Adding Mesh WIFI SYSTEM

I am adding a Deco Mesh system to my AT&T modem/router The installation software asks for the connection type (eg Dynamic IP, PPoE, Static IP...)  And theIPTV/VLAN Settings (on or off)   How do I find this information?

Questions

 • AT&T Internet

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Accepted Solution

AT&T won't let me cancel my service.

I clicked the appropriate link in Figure 1, and was brought to the page shown in Figure 2. I am signed in, as shown in Figure 3. I am currently filing a formal complaint with the FCC. -----------------------------------------------------------------------------------------------------------------

Questions

 • AT&T Internet

41

2

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