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Remove disconnected landline from underground conduit from pole to the house

Who do I contact re: removing disconnected landline from the underground conduit that goes from pole to the house? I had a DSL line for many years & it's too slow for my current needs. ATT does not serve my address so I can't use them. I want to have the ATT landline removed so that I can utiliz

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Dial tone cannot be broken to call out using ATT homebase.

I have a very old ATT Trimline chorded phone and I am having trouble calling out. I have a continuous dial tone that doesn’t break when punching in the number. I can receive calls. My phone does have a switch to move from TT to DP. TT mode is engaged.  I have a home base ZTE with the phone c

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Phone incorrectly disconnected

I have a small business plan. I signed up to renew a contract last October. However ATT didn't implement the new plan and started charging me more than double. I called in about 2 months ago and was told by the agent that it shows my plan was confirmed but not implemented. I will have a new plan wit

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5

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Telephone pole relocation

Hello, We currently have an AT&T telephone pole at the end of our driveway in St. Louis, MO. It lies directly between our driveway and our neighbor’s and we are both in the process of remodeling our driveways. The contract company has let us know that there is an issue with the pole and they

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no land line phone service for the past 2 days

I am sending this message for me blind 92 year old mother. We are trying to find out if her land line problem is wide spread or just to her neighborhood zip code 94110. I do not live with her and we need to have this issue resolved asap due to her health issues,

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How does a wired landline work with ATT Fiber?

I am still on a wired landline for home phone, which I would like to keep. I am willing to upgrade to Fiber, but do not want to eliminate my wired home phone service.  Can I do that? Or will I be forced to convert to what ATT calls a wireless landline?

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AT&T Phone DL702350 set to "Private Number". How do I change it to Public?

Most won't or can't take calls from a "Private Number". How do I change it to Public?  Can't find anything in the manual.

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Telephone number for Real Estate Division

I need to contact someone in the Real Estate Division in reference to an abandoned Bellsouth property. I would like to purchase the small parcel next to my residence.  If this is not possible, I need the property cleared and cleaned up.  There has been no activity on the property since 20

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392

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Tree on ATT phone wire on telephone pole

Please don't give me instructions already given on this page. Please have ATT pole repairs or contracted tree trimmers contact me. The tree is in the wires at the back of 408 N Waddill St McKinney, TX 75069. As I have been transferred 4 times and been on the phone for over 2 hours, I will cut th

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remove landline service from building

i own a building and want to have the existing AT&T service lines removed. I called AT&T on February 6, 2023 and was given a "Ticket Number" PX85DV07. Nothing has been done. I attempted to call to check on the status of the removal and could not get a response from any of the representative

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(11)
Phone incorrectly disconnected

I have a small business plan. I signed up to renew a contract last October. However ATT didn't implement the new plan and started charging me more than double. I called in about 2 months ago and was told by the agent that it shows my plan was confirmed but not implemented. I will have a new plan wit

Questions

5

0

0

Telephone pole relocation

Hello, We currently have an AT&T telephone pole at the end of our driveway in St. Louis, MO. It lies directly between our driveway and our neighbor’s and we are both in the process of remodeling our driveways. The contract company has let us know that there is an issue with the pole and they

Questions

7

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0

no land line phone service for the past 2 days

I am sending this message for me blind 92 year old mother. We are trying to find out if her land line problem is wide spread or just to her neighborhood zip code 94110. I do not live with her and we need to have this issue resolved asap due to her health issues,

Questions

11

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Who can I speak to about an easement on property I am buying?

I am closing on a parcel of land that had a ATT easement from 1900s (land easement says Souther Bell Telephone and Telegraph Company). The city is asking to but a 8ft sidewalk in the area and I need to get written permission (or denial) from ATT to proceed with the hotel project. This is the require

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How to get AT&T to fix a trip hazard created by a broken AT&T box cover in the sidewalk

The cement cover marked "AT&T" in the sidewalk is broken and is causing a trip hazard. This has been broken for a while and AT&T hasn't fixed it. The sidewalk is in front of my neighbor's house at 4214 Ponce Drive in Palo Alto, CA. My neighbor says he notified AT&T several times with no

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Hot Springs AR 71901- looking for the replacement person for Derick Johnson for an overhead line removal

After almost a year of searching for the right ATT person through the phone trees, asking for help on this forum, to help with an overhead ATT line removal, I got in touch with Derick Johnson who came out surveyed, said it was possible, and gave me his mobile #.  The project is moving slower t

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Official Solution

Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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