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Home Phone Forum

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no line on att cordless phone system

after a recent lightning strike my att codless phone sytem indicates no line. I have unplugged and reset the modem and unplugged and removed the batteries at each handset. the problem still exist?

Questions

 • Landline Home Phone

17

1

0

Can no longer connect to 311

I pay for uVerse Home Phone telephone service with AT&T U-verse. I have always been able to dial out to 311 which is the sister Public Service Agency to 911. I can no longer connect to 311. I noticed this last year in 2021, thinking that it was a fluke. Then, at the time, I found a 10-digit num

Questions

 • AT&T Phone

46

12

0

Closed

ring time

I need to extend the ring time on my home phone. It only rings four times, and I'm missing calls

Questions

 • AT&T Phone

151

3

0

Accepted Solution

AT&T cordless phone handset caller ID not shoeing up while phone is in use

While on a phone call on the hand set if I get an incoming call during my current call, the phone only "beeps", however the caller ID does not list who is calling while I'm on my other call. I can also not check after the call has ended because my call log dose not record the incoming call.

Questions

 • AT&T Phone

30

4

0

Accepted Solution

AT&T is officially out-of-my-life!

I've just cancelled my AT&T phone service after having more than 2 months of no (or lousy) phone service plus AT&T's repeated failures to repair its equipment, its rotten customer service and its horrible communication skills. AT&T = Awful Terrible & TreacheryAT&T = American T

Questions

 • Landline Home Phone

71

3

Customer service (process, phone prompts) are HORRID

Folks are ok, but inept when I ask for a supervisor to handle a simple paper to electronic billing conversion for my aging mother. I get hung up on transfers, hold times that are excessive, transfers with no answers and thats after about 2 days and 4 hours of wait.

Questions

 • Landline Home Phone

21

1

0

Accepted Solution

Can't call AT&T customer service

My landline phone-service was down all last week -- I submitted a trouble ticket. Then my phone worked for less 2 days.  Now my phone-service is down -- I re-activated the first trouble ticket -- and it's been down for 3 days. AT&T NEVER contacted me (either in-person or via email).I've

Questions

 • Landline Home Phone

186

26

0

Ways of billing AT&T

I received a billing statement from AT&T, through the mail. Can I send them a postal money order with the due amount since I don't have personal checks.

Questions

 • Landline Home Phone

22

1

0

Closed

AT&T VOIP home phone has been disabled 311 - Why

"In January 1999, the City implemented the 311 system as a "one-stop-shopping" center for access to all city services and non-emergency police services, eliminating a number of smaller call centers. Chicago residents can now call 311 - 24 hours a day, 7 days a week ..." (as copied/ pasted from cit

Questions

 • AT&T Phone

21

1

Help w/Landline bill

Hi I thought I had the most basic landline bill with lifeline disc. W/o long distance. My bill shows AT&T long distance and complete choice enhanced. Ill take any free options like call waiting but I only want it for emergency calls. And no long distance. My bill used to be $20 and now its $44 i

Questions

 • Landline Home Phone

40

3

Tried to cancel land line. No one called back

I called to cancel my home land line. Agent said they needed to call back, but never did. There is no way to contact anyone at AT&T except by phone, need help.

Questions

 • Landline Home Phone

42

2

Trying to get help on the phone

I have called AT&T customer service several times to try to get an answer to a question about my landline bill after I had looked it up online and saw something I didn't understand and was concerned about. Three times I was told that the person didn't have access to their "tools" to look up my

Questions

 • Landline Home Phone

46

2

0

Have You Experienced Poor Customer Service from Landline Repair Agent "Chris or Kris"

Does AT&T value their customers who still have a landline? Are phone calls still monitored and recorded for customer service quality? I have been without a landline phone for close to 2 weeks(since August 5 or6). I submitted a ticket through the automated service and was told someone would come

Questions

 • Landline Home Phone

33

2

0

can i move my landline number to a new provider?

I want to switch my att landline number to a cable phone provider

Questions

 • AT&T Phone

16

1

0

Accepted Solution

Blocked Numbers Not being accessible to view or unblock if made in error on landline

I blocked an 888 number with no name displayed. Later found out it was from Chase (they should know better than to be anomalous but probably because they knew I had a 3 month long complaint) and now I wanted to unblock it as they said they would call me back for further feedback that I so want to gi

Questions

 • AT&T Phone

33

5

0

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