
Categories (2)
Latest conversations
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Changing name on billing on a landline
Hello, my mom passed away and need to change the name on the bill to my dad. The link you provided are all for cell phones. Where can i do this? They said i need to do it online. Nobody is helping me. Please help
Questions
• AT&T Phone
36
3
0
AT&T replacement home phone box
Is there a minimum time the device must remain active? The representative was difficult to understand at the time of the order. I thought I heard 3 months for something connected with the upgrade. I plan on keeping the service and just wanted clarification. Thank you.
Questions
• AT&T Phone
134
9
0
Bill notifications
I've been signed up for years to receive bill notifications. The notifications have always been inconsistent. Sometimes I don't get them for a couple of months and then the bill is overdue! I have to pay a late fee! I called customer service and they are no help, they don't know why it happens. This
Questions
• AT&T Phone
17
1
0
Closed
Trouble porting a phone number to Ooma
Trying to port a AT&T landline number to my Ooma account. Keep getting an email from Ooma that the port request has been rejected because AT&T report there is a freeze on the account. I have called AT&T three times to try an get the number unfrozen and they tell me there is not a
Questions
• AT&T Phone
624
4
0
Finding my PIN for my AT&T landline
I wish to port my AT&T landline phone number to an AT&T mobile phone. I visited an AT&T corporate store and they indicated I needed my landline PIN. I am uncertain what it is. How can I find out?
Questions
• Landline Home Phone
13
1
0
Closed
Stop robocalls to my landline
I'm getting the same scam call every 5 minutes during different hours of the day, about an Amazon purchase, or, earlier this year, about "my" car warranty. This can go on for an hour or more. The caller ID is different each time, sometimes "Out of Area" with no phone information. Will any of the * c
Questions
• Landline Home Phone
22
1
0
Robo calls
I kinda think you guys are in compliance with the Robo callers. You have a bunch of (Edited per community guidelines) "Robo blocking" options which are worthless....BUT a small telephone provider in Oregon (Yahats) called Pioneer furnishes a simple service that makes you dial an 8 to get thru. My fr
Questions
• Landline Home Phone
91
8
0
NEED LANDLINE INSTALLED
I HAVE AN ORDER # FOR A LANDLINE FOR MY 88 YR OLD DAD, AND HAVE SPOKEN TO 10 REPS, BENJ, GUS, SARAH, KEISHA, BELLA, CARLO,MICHAEL, GAB, WANCH AND STEVEN. NOT 1 OF THEM HAS HELPED. I HAVE BEEN TRANSFERRED TO EVERY WRONG DEPARTMENT, TOLD THAT SOMEONE WOULD CALL ME BACK AND NOTHING HAPPENS. WHAT IS WRO
Questions
• Landline Home Phone
21
1
0
Accepted Solution
Adding an additional AT&T CL80107 Accessory Handset to AT&T CL84107 DECT 6.0
I have a AT&T CL84107 DECT 6.0 with one handset and I bought a new AT&T CL80107 Accessory Handset, and it says to register see manual. The registration keeps failing the manual says to put the handset on the telephone base cradle but there is no way to do that.
Questions
• AT&T Phone
25
2
0
New connection box blocking a sprinkler head
With no prior notice, AT&T dug up two places in my yard and replaced the sod after it had dried out in the Kansas summer heat. Then they installed a connection box about 18 inches in front of a large sprinkler head, effectively blocking it from watering a large swath of my yard. I realize
Questions
• AT&T Phone
32
2
0
ATT Landline home phone
I have been trying to get a hold of customer service and create an online account as I have paper bills. I have questions about my bill but everytime I connect to a live person in customer support, It is for wireless or web service.
Questions
• Landline Home Phone
25
1
0
Accepted Solution
Official Solution
Wireless Antenna won't connect with my answering machine.
I have a wireless home phone. ATT sent me a new wireless antenna (old one stopped working after 10 years). I installed it, and the wireless phone with the answering machine recorder is plugged in and working. Answering Machine is "on". But when I get calls, it rings 4 times and then is forwarded to
Questions
• Landline Home Phone
83
5
0
Accepted Solution
Official Solution
Closed
Spam security calls from AT&T support number 1-800-288-2020
I'm an AT&T customer in the US. I have been getting spammed calls on my landline phone from the AT&T support number 1-800-288-2020 about some internet security problem. There is always the same robot message left on the machine. The call sounds really fake but it is from the real support number. Is
Questions
• AT&T Phone
192K
23
0
Registering Online Access to new Traditional Landline Home Phone account
After activating a new traditional landline home phone account, have not been able to set up account for online account access. Have had an existing AT&T Email account for many years, but when trying to set up new Home Phone account online access, I repeatedly get the ERROR MESSAGE "That informa
Questions
• Landline Home Phone
43
6
0
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