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HBO MAX can't verify my subscription

Hi, I received an email from AT&T stating I am eligible for an HBO Max subscription at no extra charge due to having at AT&T Unlimited Plus wireless plan however when I try logging in to the HBO Max app it's telling me that it can't verify my subscription? Can you help please? Thank you

Questions

 • HBO Max Login & Installation

29.5K

72

HBO Max tile not available on Unlimited Elite plan

I switched from Verizon to AT&T in Nov 2021 and signed up for unlimited elite plan. I never got access to HBO Max and have patiently waited over 2 months calling AT&T customer service and digital assistance center 8 times.  They are not able to fix the problem.  They kept on telli

Questions

 • Watching HBO Max

595

7

0

Accepted Solution

Official Solution

HBO Max free through wireless plan

When I got my new phones , I got free access to HBO Max as long as I sign in through AT&T as the service provider. Does anybody know how long it remains a free service? Is it three months, one year, indefinite? Nobody actually informed us when we got the phones how long it would be or if/when HB

Questions

 • HBO Max Login & Installation

1.7K

3

0

Accepted Solution

Official Solution

Hbo max expired

I have hbo max with my plan but now it's telling  me my hbo max prescription  through  att has expired 

Questions

 • Watching HBO Max

374

3

Accepted Solution

Official Solution

HBO max

Is anyone having issues with their HBO max subscription through AT&T? It says that my subscription expired but nothing has changed on my account. Any advice?

Questions

 • Watching HBO Max

93

2

0

Accepted Solution

Official Solution

Cannot login to HBO Max

HBO max is included in my selected plan, however when I log into HBO max with same login info, or through service provider, it says my HBO Max Subscription has expired through ATT but it hasn’t.

Questions

 • HBO Max Login & Installation

161

7

0

Accepted Solution

Official Solution

Subscription for HBO Max says expired even though I pay for the unlimited plan that gives me HBO

I've been unable to watch anything on HBO because my account says that the subscription had ended, please help

Questions

 • HBO Max Login & Installation

589

2

0

HBO Max cannot log into new device

Hi I have had HBO max as part of the offering from AT&at wireless. A call to AT&T wireless yesterday they said my plan still comes with HBO max my plan : AT&T Unlimited & More(SM) Premium Multi line My issue.  i cannot log into a new device.  i try log into in as T

Questions

 • Watching HBO Max

213

20

0

Can't sign to bo max

Having issue with sign-in into HBO max account

Questions

 • Watching HBO Max

23

1

0

HBO Max & Discovery +

I've been reading that HBO Max will be merging with Discovery + some time next year. What will happen to those of us who have HBO Max included in their wireless plan?

Questions

 • Watching HBO Max

37

2

0

Accepted Solution

Official Solution

Cancel HBO Max

I need to cancel HBO Max before I get charged again, cannot find how to do it. It’s a part of my wireless package.

Questions

 • HBO Max Account & Billing

50

1

0

Title not Found error HBO MAx

I can watch HBO Max on my laptop and I can log into HBO Max on my TV but when I select any title, I get a title not found message with a long error code that says to mention. A typical error code (I have tried many times) looks like: 82caaa4d-4427-4cc5-9a4c-fb2ee27b08db       &nb

Questions

 • Watching HBO Max

141

1

0

HBO max not working

It says my subscription has expired, but it wasn’t a subscription, it just is part of my phone plan. Obviously not the first person with this issue. I need your team to restore the HBO max subscription associated with my account.

Questions

 • Watching HBO Max

6.3K

19

0

I'm Wondering If Discovery+ Will Ever Be Included At Not Extra Charge

Hi, I currently already have a hbo max subscription, but I've been reading on some other pertinent websites that soon due to some of the behind the scene changes that are currently going on with at&t & other related companies that eventually discovery+ might be included with hbo max for no

Questions

 • Watching HBO Max

55

3

0

My HBO MAX account isn't working!!? I've spent hours between att and hbo and still no resolution

We have a family package that allows my wife and I free subscription to HBO. When I log in(anywhere-phone, tv, computer) via the PROVIDER(at&t) the error message comes up "it looks like your account doesn;t have access to HBO max. I have literally spent 2-3 hours between tech support , 2nd tier

Questions

 • HBO Max Login & Installation

51

2

0

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