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HBO Max

I am not able to log into my HBO Max with AT&T. My plan states I have the Unlimited Elite plan but its telling me i do not have HBO Max. I have an account with them already now its saying I dont.

Questions

 • HBO Max Login & Installation

84

5

0

UNABLE to log in to HBO MAX on computer with AT&T login credentials.

I CONSTANTLY have the same problem over and over, I cannot log in to HBO MAX on a computer using my AT&T credentials.  I have verified that my AT&T account DOES have HBO MAX.  I can log in to HBO MAX with those same credentials on Apple TV. I can log in to HBO MAX with those sa

Questions

 • HBO Max Login & Installation

17

0

0

I can't log into HBOMax with my AT&T account

I have unlimited data and I had site up everything but I still don’t have access to HBO. Thanks. I have the Unlimited Elite plan for my wireless plan.

Questions

 • HBO Max Login & Installation

4.6K

2

0

Accepted Solution

Official Solution

HBO Max Activation Tile Missing

Got rid of my cable TV provider and I tried to login to HBO Max. My wireless "Plan Details" says HBO Max Included. Instructions say login to ATT and click on "Activate HBO Max Tile" which is nowhere to be found. When I login using ATT as my provider, it says "Your subscription cannot be verified".

Questions

 • HBO Max Login & Installation

423

11

HBO "Can't Verify Your Subscription"

My husband works for AT&T, we also have a qualifying plan, and I still can't get the HBO to work, even though we've been using it and it's been working since he started there. I mention that he works there to show that yes we are indeed supposed to be getting HBO. I'm just trying to watch a movi

Questions

 • Watching HBO Max

28

1

0

Accepted Solution

Official Solution

HBO Max subscription through AT&T has expired

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no

Questions

 • HBO Max Login & Installation

48K

235

HBO MAX CARE CODE: 205.4

No matter what i have done, I am still getting to CARE CODE: 205.4 when I try to log in through my TV Provider on HBO Max. I’ve looked at all the different posts and FAQs that I can find. I’ve changed my password. I’ve tried 2 different user IDs. I’ve tried to sign in through the portal on my AT&

Questions

 • HBO Max Login & Installation

38

3

0

Closed

NEW DIRECTV APP!

I downloaded the new DirecTV App. I can hear the audio but I get a green screen on my Moto G7.The video is scrambled. Does anyone know how I can get the picture to display correctly? I can cast one of my downloaded movies to my Samsung smart tv. It plays fine on it. That's about it.

Questions

 • Watching HBO Max

20

2

0

Accepted Solution

Official Solution

Subscription expired? AT&T issue.

Went to watch a movie and app says my subscription has expired with AT&T. According to AT&T phone plan I should still have this perk but I cannot get the app to work. I deleted it then logged back in and still nothing. I know I’m not alone here as I’ve seen many posts on Google this month a

Questions

 • HBO Max Account & Billing

243

4

0

HBO max expired when updated wirelessplan

Tried all the delete apps and profiles and still can’t access HBO max on any device.

Questions

 • Watching HBO Max

46

2

0

Closed

NFL Sunday ticket

Mr. White,I’m reaching out to express my frustration and disappointment with your current service. I’ve been a customer for many years, with only a small break with dish network. My bill averages around $150/month for fairly basic programming. My one vice is the Sunday NFL ticket max so that I may w

Questions

 • Watching HBO Max

332

2

0

HBO Max Care Code 205.4

I'm trying to log into my AT&T account, but I keep getting an error message saying "Care Code 205.4 - Hmm... that isn't the ID you use for this service. Try signing in with another ID." The thing is, I couldn't remember my ID, so I hit "forgot ID" and it was emailed to me, so I know I'm using th

Questions

 • HBO Max Login & Installation

41

1

0

Accepted Solution

Official Solution

HBO Max Password for Secondary User

How can I create a password for someone on my ATT account without giving them my personal password?

Questions

 • HBO Max Login & Installation

65

2

0

HBO can't verify my subscription

I've tried to hit the add HBO Max on my AT&T page and the Add HBO Max doesn't link to anything, while the other ones do link to something else. I am supposed to have HBO through the unlimited phone plan. I have contacted customer support and they started a ticket on 8/5 and was on the phone with

Questions

 • HBO Max Login & Installation

35

3

Activate HBO max

My AT&T plan says that I should have HBO max. I also spoke to an employee at the beginning of the summer and was told that my plan had it as a feature. I was told to login to the HBO app and use my AT&T login information. I have been trying to get this figured out for almost 3 months. No one

Questions

 • HBO Max Login & Installation

52

1

0

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