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HBO Max subscription through AT&T has expired

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no

Questions

 • Login & installation

33.9K

221

hbo max subscription has expired

I have free HBO Max for life through AT&T. I have Unlimited Choice R (II). HBO Max app on phone & TV is telling me my “subscription through AT&T has expired”… I was in the middle of watching a show on HBO Max two nights ago when it suddenly wanted me to sign in. After I tried signing

Questions

 • Watching HBO Max

36

6

0

HBO Max tile not available on Unlimited Elite plan

I switched from Verizon to AT&T in Nov 2021 and signed up for unlimited elite plan. I never got access to HBO Max and have patiently waited over 2 months calling AT&T customer service and digital assistance center 8 times.  They are not able to fix the problem.  They kept on telli

Questions

 • Watching HBO Max

4

0

0

It does not work and can't get to work.

HBO Max stopped working and gives an error cant verify subscription. It worked fine for 14 months and just started giving this error. Spent hours on the phone with ATT and HBO Max reps and it still does not work despite all the promises. Is there anything left to try or do I need to go to Verizon an

Questions

 • Login & installation

4

0

0

HBO max not working

It says my subscription has expired, but it wasn’t a subscription, it just is part of my phone plan. Obviously not the first person with this issue. I need your team to restore the HBO max subscription associated with my account.

Questions

 • Watching HBO Max

1.2K

8

0

So fi needed to activate hot spot

My wi fi seems to be active and so does my hotspot it says the network that I should have is labeled iPhone but it is not connecting

Questions

 • Watching HBO Max

2

0

0

HBOMAX Subscription states expired? Not working

Cant watch anything on HBOMAX states subscription expired which is not the case. My plan is qualified for free HBOMAX included so don't know why it stopped working.

Questions

 • Watching HBO Max

81

11

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Just Like Everyone Else..."Expired" HBO Max Subscription through AT&T Message

It took almost a full year to get my subscription to work after signing up for AT&T wireless (12 months of paying for it without having access). I kept trying and kept getting responses that my plan (Unlimited Plus) didn't include it.  I would give up and then get an email every couple mon

Questions

 • Watching HBO Max

42

2

HBOMAX subscription expired

Kevin : I see that HBOMAX is removed from the account. Kevin : To confirm, did you change your wireless plan? You : No. We’ve had the same plan since we started. Elite unlimited. You : ##Ap

Questions

 • Login & installation

51

1

0

Unable to log into HBO max

HBO max is included in my selected plan, however when I log into HBO max with same login info, or through service provider, it says my HBO Max Subscription has expired through ATT but it hasn’t.

Questions

 • Login & installation

10

0

0

Your HBOMax subscription with AT&T has expired

As of today 1/25/22 I have started getting this same error, after researching this thread still cannot get a fix I've tried all primary troubleshooting my AT&T subscription clearly states that I still have HBO Max while hbo max says my subscription with AT&T has expired .. cleared cache, cl

Questions

 • Login & installation

28

2

0

Problems viewing hbomax on Xbox series X

As soon as I try to start watching anyting on hbomax the screen is green and I cannot see anything

Questions

 • Watching HBO Max

21

3

0

My hbo max stopped working. Why?

Went to watch a show and hbo max login said my subscription has expired. I have at&t wireless unlimited plan.

Questions

 • Watching HBO Max

34

2

0

Use on TV

I have HBO Max as part of my service. I understood I could watch on my TV as wel, as mobile devices.  I tried and it did not work.  I was directed to a phone number.  Clearly from another country.  They told me there was some issue with the script that needed to be fixed.  

Questions

 • Watching HBO Max

4

0

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HBO Max account suddenly maps to the same account as another user on plan

Same as another person that posted this.  My at&t account now linked to another user's account that is on the same plan as me.    So when I type my log in it does to their account.   This started this week.    My HBO Max account now's says my at&t plan is

Questions

 • Account & billing

184

14

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