Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Digital Life Forum

Digital Life Forum

Share tips and tricks with other Digital Life customers.
Ask a question

Latest conversations

View More

(5220)
I'm not able to log in to my DigitalLife account

This has been happening for the past 3 days. App won't work to log in, and neither will trying to get to it by a browser. I'm fed up with this nonsense. Yesterday I waited 37 minutes for someone to answer the phone. I've been holding for 26 minutes already to try to get some help. This is so unprofe

Questions

 • Share

3.7K

16

Accepted Solution

Official Solution

Closed

Will Digital Life Thermostat work with New HVAC System

I'm having a new HVAC system installed (American Standard 2 stage cooling/2 stage heating). Will the existing Digital Life thermostat work with it?

Questions

 • Share

360

1

0

Move to new house with existing digital life

I have moved to a new house with existing digital life. The alarm keeps ringing even when its disarm. What should i do. I dont have a digital life account.

Questions

 • Share

150

6

0

My sensor is damaged

How can I get my damaged sensor replaced.

Questions

 • Learn & Troubleshoot

129

3

0

iOS Updated - Now App can’t login

IPAD updated to iOS 15… Now I continually get the login screen, but never actually get logged in I deleted and edited my password etc. with no success. Please don’t tell me to call support as the other users were told. Instead, can you tell us what the fix is, as several others have had this p

Questions

 • Learn & Troubleshoot

121

3

0

Accepted Solution

Official Solution

Will the DigitalLife thermostat work on a dual zone HVAC system?

My hew house has a dual zone system, meaning I have 2 thermostats, one on each floor, but only 1 HVAC system. The one system is controlled and distributes air based on the needs of both thermostats. Will the thermostats offered by AT&T work for my house?

Questions

 • Share

2.4K

7

0

Changing the Master pin on a Yale keyless doorlock

Can you let me know how to change the master pin on my Yale keyless doorlock?

Questions

 • Learn & Troubleshoot

85

1

I paid for this service but it was never installed or explained.

I was illegally evicted and booted from my home and a lot of my things were stolen/damaged. I have this “digital life” and home tech protection but am not able to access or get the benefits of what I paid for.

Questions

 • Learn & Troubleshoot

134

1

Bundling Discount with AT&T Digital Life?

Is there any monthly discount for having the "AT&T Digital Life" as well as have AT&T Internet, AT&T Digital Home Phone and DirectTV Now? I ask because I would switch to this in a heart beat to keep everything together, but I currently have Simplisafe Home security.... and there most premium package

Questions

 • Share

1.1K

2

0

Motion Sensor control with pets?

My installer told me there was a setting the in the motion sensor that could be configured so it wouldn't go off with my cat running around the house.  I can't find any info on that option????

Questions

 • Share

593

2

0

Closed

Any updates on what will happen to Digital Life

Has anyone heard or received any info. specific to what will happen to Digital Life?

Questions

 • Share

373

8

0

Accepted Solution

Official Solution

Removing existing equipment

I purchased a house and the previous owners had ATT digital installed. I do not have ATT service anymore. What can I do to get ATT to remove the old equipment and uninstall the wires in my house?

Questions

 • Share

229

1

0

Accepted Solution

Official Solution

Need help to remove digital life equipment left by previous homeowner

The previous owner left some digital life equipment in our new house. See photos. How do we remove it? Don’t see screw to remove the white box. Can you tell me where it is? Also the plug in last 2 pics is hard-wired into an outlet, I believe. Do I jus have an electrician come out to remove? Thank yo

Questions

 • Share

291

4

Accepted Solution

Official Solution

Old Internet Box

I recently moved into a house built in late 90s and there is what looks to be an old internet box. I am wanting it removed but I'm not sure how to go about it. Any suggestions? Thank you in advance! 😁

Questions

 • Learn & Troubleshoot

201

9

0

Camera not recording

At the end of November Thanksgiving day the camera stopped recording upon motion. I have messed around with the programs added new ones and I’m still not having luck. I can watch the live feed and I can manually record and take a snapshot, any advice?

Questions

 • Share

126

2

0

Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.