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AT&T won't let me cancel my service.

I clicked the appropriate link in Figure 1, and was brought to the page shown in Figure 2. I am signed in, as shown in Figure 3. I am currently filing a formal complaint with the FCC. -----------------------------------------------------------------------------------------------------------------

Questions

 • Learn & Troubleshoot

7

0

can you troubleshoot my direct tv?

Seizing and delayed response to remote commands.

Questions

 • Learn & Troubleshoot

4

0

0

How do I cancel?

I've been all over on the app and website and can't figure out how to cancel my account. Any ideas?

Questions

 • Learn & Troubleshoot

501

12

0

Accepted Solution

Official Solution

Closed

Temperature sensor only

Is there Temperature sensor only available

Questions

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484

1

0

Use Xfinity Home Equipment with ATT Digital Life

If I change over to ATT Wi-Fi and Digital Life from Xfinity will I be able to use my Xfinity equipment with the Digital Life Service? Are they compatible?

Questions

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522

3

0

Closed

Battery backup battery fails.

My alarm has a battery backup.  That battery will not remain charged. Most recently I had a new battery 3 days and the red notification light came on.

Questions

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281

2

AUTOMATIC DOOR LOCK

how do i find the serial number for the automatic door lock? Is this lock compatible with another security provider?

Questions

 • Learn & Troubleshoot

45

1

0

DigitalLife No-Support Mode

AT&T should offer a ‘no-support mode’ after 8/31/2022, at a reduced monthly price.  Not everyone is interested in a years-long commitment to a more expensive replacement system, or the need to completely replace a system that has worked OK, if not very well, for most of a decade. Forci

Questions

 • Learn & Troubleshoot

188

19

0

Accepted Solution

Official Solution

Using thermostat without digital life

Our thermostat seems like it has been set "automatically" since we cancelled our digital life system. Are we not able to set the thermostat  ourselves without having the digital life service? If we can set without digital life, how do we do it?  We can't even raise the temperature in our

Questions

 • Learn & Troubleshoot

256

15

0

ZTE won't connect to wifi

My Digital Life ZTE tablet won't connect to wifi. I cleared/reset it to try to resolve the issue but it still won't connect. All other devices in the household connect; this is the only device that won't. It scans and displays one of two of my networks but after entering the password, the screen say

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2.9K

13

0

Smoke Alarn Beeping After I Just Replaced the Batteries

We have a constant beep from one of our smoke detectors-1 long beep every 5-6 minutes. This started after we replaced the batteries. A notice on the key pad now says to replace the battery in that specific detector. We checked to see that the batteries were installed correctly.

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44

3

0

Accepted Solution

Official Solution

thinking of canceling my at&t security system. can yale door lock work with alexa if i cancel

i am thinking of cancelling my service but want to continue using the yale digital door lock.  i have alexa.  can i make it work with alexa?

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448

3

0

Wi

Help

Questions

 • Learn & Troubleshoot

71

12

0

Closed

Tech Damaged HVAC during Thermostat Install

During install of the Digital Life system, the tech failed to disconnect power on the HVAC unit prior to attempting install of the thermostat. This caused damage to the transformer and control board in our HVAC unit. Repair cost $850.  Attempting to file a claim with AT&T to get reimbursed for the r

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428

4

0

Closed

Video recording time

Is there a way to increase video recording time past 60 sec?

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249

3

0

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