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AT&T Internet

AT&T Internet

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Unfinished work

I live in the Flowers Plantation, @Forrest subdivision in Clayton NC where an ATT construction team installed fiber optics access points to the community last week. They seed to finish cleaning everything up except for the access point in front of my house. Please let me know who can take care of th

Questions

 • AT&T Internet Installation

18

1

0

Accepted Solution

How can I change a 5GHz network t a 2.4GHz network so my baby monitor will work?

Hi, We have two wifi networks here at the house and both are apparently 5GHz networks. We also have a mesh network of hubs all over the place (my partner set them up). The baby monitor we just got only works on a 2.4GHz network. Is there ant way to change one of these to a 2.4GHz network?

Questions

 • AT&T Internet Equipment

21

1

0

Router not working

My router is getting power but no lights on the front.

Questions

 • AT&T Internet Equipment

55

4

0

Rock Space WiFi extender to uverse

I’m looking for instructions to connect a rock space extender to uverse. Will the uverse wireless box connect via the extender?

Questions

 • AT&T Internet Equipment

364

1

0

Accepted Solution

Locating an ATT Gateway modem temporarily to a building 200 feet away

So my problem is this. I need to move my Gateway modem to a garage 200 feet away temporarily so my dear spouse can get internet until new lines are installed some 30 days from now. I was wondering if I could buy a 200' pre-made cat5e cable with RJ45 plugs and adapters to RJ11 plugs on both ends. The

Questions

 • AT&T Internet Equipment

42

7

0

My site is being blocked with message: "Spam page blocked for your protection"

My website [EDITED per Community Guidelines] Is there a way to tell why the site is being blocked? Are there any ways to mitigate this? Thanks, - Mark

Questions

 • AT&T Internet Features

687

3

0

accessing ATT account online

Every time I try to sign into ATT, even from a button in an email, I reach the page before "login" where I used to submit user name, password etc. and the process stops(freezes). ATT/DirecTV customer service can't figure it out!

Questions

 • AT&T Internet Account

26

2

0

Can't remove or hide old, inactive AT&T Internet account

In AT&T's help articles, they list that it's not possible. I don't understand why. I'd love the ability to at least hide an old, inactive account. This is standard from major banks and other digital platforms. Yes, it's not the end of the world and ultimately a very first-world problem, but it's

Questions

 • AT&T Internet Account

40

8

0

Can AT&T support fix the AT&T anti virus plus link?

You can improve your site by correcting the link to install AT&T Anti virus plus powered by McAfee; both solution articles, explore AT&T antivirus plus 'Get it' button and install antivirus plus 'AT&T antivirus plus' link do not work. Instead of AT&T correcting their site, AT&T s

Questions

 • AT&T Internet Security

106

3

0

How do I delete/deactivate an sbcglobal.net email account?

I have an old (15 years +) sbcglobal email account that only gets spam these days and I've long since been using a different email service as my primary. I want to delete the sbcglobal account because it was part of a data breach not too long ago and even after changing the password, I don't trust i

Questions

 • AT&T Internet Security

224

10

0

Accepted Solution

Official Solution

Accessing a blocked website

I'm trying to access a website I know is safe. ATT blocked it and told me to add the address to my Exceptions Page....I've been looking for over an hour and cannot find the Exceptions Page...when I ask on chat or search, it gives me contract language or help with email.....this is a website....HELP

Questions

 • AT&T Internet Security

442

3

Remove IP from Black List

Our site cannot send system emails to users with sbcglobal.net addresses due to our IP being blocked. Please unblock my IP address. IP: 104.192.5.112 Domain: ibnet.org Thank you for your help.

Questions

 • AT&T Internet Security

244

8

0

can't receive a certain email in inbox

one of my emails ( sunset neighbors) suddenly stopped coming through to my inbox. I have tried at least 4 times to sign up for the email again but it will not come through. It is not blocked in inbox.

Questions

 • AT&T Internet Security

24

1

0

att recycle shipping lable

I am trying to print a recycle shipping label for old u-verse equipment as requested by at&t having trouble finding it I am following the instructions they sent 

Questions

 • AT&T Internet Equipment

841

3

Accepted Solution

Official Solution

HBO Max

I've been unable to login to HBO Max after consolidating my logins. I cancelled my DirecTV service which had HBO Max, but I still have Internet 1000 which includes HBO Max as well.  When I login it says my subscription has expired.  I've followed all of the troubleshooting options I've se

Questions

 • AT&T Internet Plans

41

2

0

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