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Gateway on and off line Help!!

Every day my gateway goes off line and I have to restart the network. Then it comes back on line only to go off again. What is going on?

Questions

 • AT&T Internet Equipment

35

1

0

Is internet out for anyone else in 39111?; been off since November 30, 2022 today is December 1st 2022

My internet has been off since November 30th 8:30 p.m. after the storm came through....my gateway broadband light flashing red and no internet in 3 days!! I'm upset...they sent a new gateway....it's not the problem...then they said there was an outage after I mentioned it to them....supposed to be f

Questions

 • AT&T Internet Account

24

1

0

Wifi scam

Someone is getting in to my WIFI had made up a COX WIFI account and when around my home hooks in to my WIFI and phone, computers apparantely can see all my information on my phone and lap tops I see the COX WIFI every time I pull up my AT&T WIFI that COX WIFI is not protected is that how they ar

Questions

 • AT&T Internet Security

54

1

0

Please help with intermittent packet loss

Hello, I have been experiencing what I believe is packet loss and am trying to get to the bottom of it. I ran "ping 104.160.131.102 -t" (the IP of the League of Legends NA server) in a terminal to monitor my ping while I was in game. As soon as I experienced the lag, I looked over at my command pro

Questions

 • AT&T Internet Features

80

26

0

My wifi is not connecting to my router

Hi. I have to restart my router every single evening or I can't stream on my Smart TV. Lately, when I restart my router, my wifi light doesn't come on. I also have an extender through ATT. I never know if I will have wifi or not, and if I do, it goes on and off a lot. I have been restarting router d

Questions

 • AT&T Internet Equipment

49

9

0

Past due arrangement change needed

Can I have until next week to pay the past due amount even though it's beyond my payment arrangement date?

Questions

 • AT&T Internet Account

20

1

0

My website is being blocked by AT&T - it's now clean - I need it whitelisted

the website resides at: How do I get it whitelisted?

Questions

 • AT&T Internet Security

17

0

0

Closed

Voices on router/modem

Sometimes I can hear voices speaking from my router/modem.  I have Uverse for my computer only (no phone).  It happens both when my computer is on or off.  It is strange, makes me think someone is here in the house.  It has happened even in the night and that really scares me.  Sometimes it is music

Questions

 • AT&T Internet Equipment

1.9K

9

0

New Customer

Hello, I'm not sure this is where I would write a complaint, I do apologize if it's not but my phone time is over as far as I am concerned, 5 hours is enough.Who can I write? I called AT&T because our home internet went down and they no longer support AT&T sim devices only Verizon which does

Questions

 • AT&T Internet Security

30

2

0

Streaming Apps won’t open

Apps are saying Cox internet service is needed to connect to app. I have att internet service. How do I connect to att

Questions

 • AT&T Internet Equipment

43

5

0

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