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Need Longer Data Cable for U-verse Internet Router

I need to move my router. The existing data cable is not long enough. I need a 25-foot cable. The existing cable is not standard Ethernet. It has a connector that is smaller than standard Ethernet. What is the cable type and where can I obtain a longer one? I have U-verse TV.

Questions

 • AT&T Internet Equipment

29

2

0

Fixed Wireless Wi-Fi Range extender

I am looking for a Wi-Fi Range Extender for my 5268AC fixed internet modem. I don't get full coverage on my house. I see there are several models of Airties extenders. Will the 4970, 4920, 4921 all work? Does it have to be purchased from AT&T? I spent 40 minutes on the phone with AT&T and st

Questions

 • AT&T Internet Equipment

27

3

Accepted Solution

Official Solution

email password reset

want to reset email password for a sub account, not main account login.

Questions

 • AT&T Internet Security

9K

5

0

Address to return equipment

I called U-Verse to cancel their service + home phone which I never used + internet service as of Jan 1st. I have repeated that 3x, written them twice, sent emails and text, each time they promise they will send the letter with the magical number and the UPS boxes so I can return the equipment but n

Questions

 • AT&T Internet Equipment

6.2K

12

0

Damaged sidewalk during 5G fiber installation

Recently our neighborhood had 5G fiber installed. One of the neighbors have now has a trip hazard do to a displaced paver. Need to file a claim please. 

Questions

 • AT&T Internet Installation

15

1

0

Accepted Solution

Official Solution

Change Internet providers, does it effect my ATT e-mail accounts

We do not have ATT fiber in our area, there is a new Fiber provider laying the lines.If I switch providers do I lose my ATT email addresses?Thank you in advanceGreg

Questions

 • AT&T Internet Account

303

2

Accepted Solution

Official Solution

Emails being refused by att.net

I have several users in my company that report any email sent to an att.net address (or a bell south address) gets bounced back as undeliverable due to att.net blocking the domain by their blacklist. in the email it says to forward the message to abuse_rbl@abuse-att.net to get the issue resolved.&n

Questions

 • AT&T Internet Security

838

9

Accepted Solution

Copyright infringement tutorial not working

When I click the link I go to a page not found error. How do I access the tutorial?

Questions

 • AT&T Internet Account

26

1

0

Internet

Hi! I recently moved to the USA, it is very important for me to install the Internet in my house, which I rent. my english is not good, it’s too difficult for me to deal with the provider.  please help  me to install  the internet.

Questions

 • AT&T Internet Installation

16

1

0

Closed

Zero Trust security

RE: Email "Read our new report on Zero Trust security". Seriously, the best slogan you could come up with is “Zero Trust”????? We should have Zero Trust in AT&T??? As in, have zero trust in AT&T’s ability to provide security? You do realize how utterly UNAPPEALING this sounds? Good luck with

Questions

 • AT&T Internet Features

22

1

0

wifi password

cannot remember my password and need to know it so i can reset to a new one since i have grandchildren in the house now

Questions

 • AT&T Internet Security

19

1

0

Arris BGW210-700 Modum and VPN Connection Issues with Uverse Internet

We have UVerse hi speed internet, and TV.  Using my work computer and Cisco VPN I cannot connect to work related applications or servers. BUT I can open up a hotspot on my ATT phone, connect my desktop via that wifi and can connect to all work related applications and servers.  So, as long as the at

Questions

 • AT&T Internet Features

2.1K

8

0

Why Doesn’t AT&T use CAPTCHA for account logins?

It is really annoying that my account is constantly locked out from brute force password guessing attacks. If AT&T used CAPTCHA this would be prevented; however every time I need to login I have to reset my password. AT&T uses CAPTCHA for these community forums, why not for account login and

Questions

 • AT&T Internet Account

19

1

0

Still wasting my time

Paid my bill, got charged twice for the same payment, received email informing me I still owe the same bill, played 3 card Monte phone and chat for hours, now my bill says I owe nothing but doesn't say it was paid either and I'm still out the extra charge.

Questions

 • AT&T Internet Account

33

1

0

Restore canceled service

I’ve been notified my internet service has been canceled. Service was turned off a month ago and I just now have the money to pay the bill. My question is, if I go ahead and pay the past due amount online will my service be restored automatically or do I have to contact customer service and set up n

Questions

 • AT&T Internet Account

30

3

0

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