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AT&T Internet

AT&T Internet

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Accepted Solution

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Live chat

If this is live chat then why am I not talking to a live person instead of this group thing?

Questions

 • AT&T Internet Account

439

3

0

Connection

I keep getting a webpage not available message when I try to connect to my phone Wi-Fi

Questions

 • AT&T Internet Security

26

1

0

Accepted Solution

Network

How do I know or find out whether my wifi is 5g or not?

Questions

 • AT&T Internet Equipment

31

3

0

How do I change my ATT router from 5 GHZ to 2.4 GHZ ?

I need to change my ATT router from 5 GHZ to 2.4 GHZ to program my Sensi wall thermometer

Questions

 • AT&T Internet Equipment

18

1

0

white box in my attic - what is its purpose

There is a white AT&T Power Supply and Battery Backup box that has been blinking red for years on the top there is "2wire" imprint written on it. What is this and can I unplug it? When out electricity goes out so does the land line phone and modem and tv- all AT&T.

Questions

 • AT&T Internet Equipment

26

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0

Accepted Solution

How do I claim the$100.00 towards a computer with the EBB program?

How do I claim the$100.00 towards a computer with the EBB program? I have already been accepted into the program and I am getting the EBB discount on my prepaid AT&T cell phone account however I'm just not sure how,who or where to use this part of it. If someone could please lead the way for me

Questions

 • AT&T Internet Plans

298

4

0

Overloaded tower

Why would ATT overload the tower knowing it is going to affect old and new customers? This service is as bad as the DSL I had before and it costs more.  Really poor service.

Questions

 • AT&T Internet Features

40

9

0

Closed

U-verse Bundle Bill Paid but showing unpaid since 2019 - cannot get new AT&T services!!!

I am begging for some relief here - going on since 2019!! U-verse Bundle Bill Paid but showing unpaid since 2019 - cannot get new AT&T services!!! I have confirmation payment numbers - I need to get my internet ordered and I cannot. This has been going on forever. I disputed it because I returne

Questions

 • AT&T Internet Account

31

11

0

Remove old devices from smart home manager

I have several wireless devices that show under smart home manager as not connected. These are devices we no longer own or use. How do i remove the devices from the not connected list?

Questions

 • AT&T Internet Features

3K

3

0

Accepted Solution

Closed

I’ve had it with Fixed Wireless...

AT&T, This has to be the WORST (Edited as per community guidelines) idea you have every come up with. This is not the answer to fixing areas that don’t have access to high speed internet. I got this back In late 2018 and it was good, no issues whatsoever.. then in June 2019, just went downhill. High

Questions

 • AT&T Internet Features

243

4

ACP?

If you are approved for this, as it states at the most a couple of days, why don't they credit your account when they get the approval for it? I sent my application at the end of May and I finally called on the 25th of July 2022, and then they applied to my internet. I never received an email from t

Questions

 • AT&T Internet Account

14

1

0

Not receiving certain emails

I recently stopped being able to receive certain emails for "policy reasons". There's nothing controversial in the emails (it's a newsletter for a kitten foster program) and I was receiving them until recently. Does anyone have any ideas what happened and how to fix it?

Questions

 • AT&T Internet Security

26

1

0

Pre-pay internet bill

Hi. Can I prepay the internet bill even though my internet hasn't been set up yet? They're coming to help me this weekend but it is free of charge so I know once it's running I will have to pay my $60 Internet bill. But can I pay a few days before that's due?

Questions

 • AT&T Internet Account

14

1

0

TC PLus is not accepted by ATT Uverse

I an't get ATT Uverse to accept Tennis Channel Plus TC+ on my 2022 Samsung smart tv.  I couldn't get on the last TV either, also a Samsung smart TV.  I've tried the cache approach.  It is the absolute worst streaming sight on the globe.  There is no help.  It's hard enough

Questions

 • AT&T Internet Plans

12

1

0

Misleading Information from Customer Support

Hello, I called AT&T Tuesday morning about an internet service set-up. I was told by the agent I would receive the service by next day. I did not, I also did not receive it the day after that. Now I am on the third day without the internet service paying for a service I do not have. This is

Questions

 • AT&T Internet Equipment

22

1

0

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