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Internet

My arris modem has power and everything is connected except for the “online” light which hasn’t been working despite all of the trouble shooting stuff I have attempted which haven’t fixed my problem at all

Questions

 • AT&T Internet Account

27

1

0

Pricing

Good afternoon, When the salesman, Dan (dealer 68084), came to our house to tell us about at&t, he said he could bundle internet and phone plan to 70 dollars a month. When another man came to confirm pricing before the installation team came, he was saying it was going to be 135 dollars a month. So

Questions

 • AT&T Internet Account

103

3

0

HBO Max

I've been unable to login to HBO Max after consolidating my logins. I cancelled my DirecTV service which had HBO Max, but I still have Internet 1000 which includes HBO Max as well.  When I login it says my subscription has expired.  I've followed all of the troubleshooting options I've se

Questions

 • AT&T Internet Plans

212

9

0

My wifi is completely out of whack

Hello, so my internet has been messing up recently and I have no idea what to do I have restarted, reset, changed the password, and everything  I have to sign in to my wifi everytime it connects to my phone and when I sign in, it says login is untrusted and it doesn't let me on some sites be

Questions

 • AT&T Internet Security

29

1

0

broken water line

9-19-2022 ATT has a contractor (J&B Contractors LLC) working on underground lines along my street. The last week of August they were working and I suddenly found out I had no water.  I went outside and they told me they broke my water line and were in the process of fixing it.  On Au

Questions

 • AT&T Internet Installation

34

1

0

Att fixed wireless

For the first 3 months my internet was amazing. Fixed wireless became the best internet in my area. I am now on an overloaded tower, this is affecting my cell phone and internet. I have many techs come out and tell me there is nothing they can do. Why did AT&T sell me out of service and can not

Questions

 • AT&T Internet Account

23

2

0

Can't Cancel service

What other options do I have to cancel service. I have called multiple times a day and calls are getting disconnected. Even was disconnected mid sentence.

Questions

 • AT&T Internet Account

494

10

0

fixed wireless internet gateway software question

On the gateway software, Home section under gateway status. It says the "Authentication Type" is disabled. Is this what it should be? if not, how do I fix? Thanks. Oh, I have everything just the way it was installed, security & passwords are what they are on the side of the gateway. Thanks!

Questions

 • AT&T Internet Equipment

34

4

0

nighthawk mr5100 keeps dropping speeds

setup: nighthawk mr5100 connected to nighthawk mr60 mesh wifi router as extender first 6month to a year everything worked flawlessly. getting speeds over 100mbps.  present day it constantly drops to 1mbps and I have to reset the mr5100 atleast 2x a day to reset the speeds. same thing

Questions

 • AT&T Internet Features

58

9

0

Accepted Solution

Official Solution

Using Ooma VoIP device on new mesh network on BGW320-505

I am switching to a TP-Link mesh network. Currently I have the Ooma device plugged into one of the ethernet ports on the BGW320-505 router. I assume I do not need to change anything?

Questions

 • AT&T Internet Equipment

47

9

0

privacy violations; bad behavior; subcontractors

The following, in part, was sent to my City Council, Mayor, and Zoning Officers, along with regional managers for Star Construction, an AT&T subcontractor. **WE ARE NOT AT&T CUSTOMERS** On Thursday, September 8, I discovered industrial equipment on my lawn in Centerville, OH. 

Questions

 • AT&T Internet Installation

29

2

0

Problems with wifi going in and out up to 10x a day

We've had this issue since MAY of this year. The wifi will go out for a minute or two several times a day and it's extremely annoying. They have sent out NINE techs and all of which were totally useless. I've heard that it's a bird's nest in the outside box, I've heard that it's my equipment inside,

Questions

 • AT&T Internet Features

40

9

0

Customer Service

Yesterday I spoke to someone at customer service about issues with internet service. To cut to the point, he promised me an upgrade and a better price. Then the call was dropped. today I called back and spent 30-minutes on the phone covering everything that was discussed yesterday. He offered me a p

Questions

 • AT&T Internet Plans

57

7

0

New construction hook up home

New service from pole to house

Questions

 • AT&T Internet Installation

19

1

0

Att fiber can’t find HP office jet printer

HP office jet 5255 I reset to default and did wireless set up and I cant print from phone or laptop, just got Att fiber but kept my router and passwords the same. Worked fine with previous ISP.

Questions

 • AT&T Internet Installation

50

12

0

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BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
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