
Topics (6)
AT&T Internet Security
How to protect your personal information.AT&T Internet Plans
Learn about which AT&T Internet plan best fits your needs.AT&T Internet Account
Learn how to manage your Internet service and account.AT&T Internet Installation
Tips for installing & connecting your equipment.AT&T Internet Equipment
Learn more about how to use your Internet equipment.AT&T Internet Features
Tips & tricks about Internet speeds, data usage and apps
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Broadband 2 light on router blinking red. PC will not connect to scanner.
I am attempting to scan a page with a Brother MFC L5900DW via an Arris NVG599 Gateway Router. The Broadband 2 light on router blinks red, and the Dell Latitude E6540 PC will not connect to the Brother scanner. I spent hours Googling potential remedies for this problem, tried them all, nothing works.
Questions
• AT&T Internet Equipment
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Do any of you have just sporadic issues with your internet not working?
I mean this is ALL the time and of course when I report it there is nothing on their end.
Questions
• AT&T Internet Account
9
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Router not working
My router is getting power but no lights on the front.
Questions
• AT&T Internet Equipment
22
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Website Blocked AGAIN
Please help! This site works on other mobile/internet networks but not att. flashtaco.com . Free the tacos!!!!
Questions
• AT&T Internet Features
26
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Reward card theft
Pretty amazing that after 3 phone calls to check on it Reward card that I was told it was delivered, activated and used. I never received the card. The final answer I got was report the theft to the police (for $100 gift card), call the store it was used at and see about a refund. Other than that -
Questions
• AT&T Internet Plans
58
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Internet
AT&T internet is all around my home within a 0.5 mile radius. We currently have a landline with them but are still unable to get internet. I was told If we switched to Direct tv it would help by putting our address in the system. 1. Address is already there because we have a landline 2. Have als
Questions
• AT&T Internet Plans
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Locating an ATT Gateway modem temporarily to a building 200 feet away
So my problem is this. I need to move my Gateway modem to a garage 200 feet away temporarily so my dear spouse can get internet until new lines are installed some 30 days from now. I was wondering if I could buy a 200' pre-made cat5e cable with RJ45 plugs and adapters to RJ11 plugs on both ends. The
Questions
• AT&T Internet Equipment
21
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can't receive a certain email in inbox
one of my emails ( sunset neighbors) suddenly stopped coming through to my inbox. I have tried at least 4 times to sign up for the email again but it will not come through. It is not blocked in inbox.
Questions
• AT&T Internet Security
3
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Closed
AT&T Destroyed my Lawn
AT&T installed for my neighbor a couple of weeks ago. The box was raised in my front yard destroying my lawn. When I called their 800 number, a case was generated and a week later nothing happened. I called several more times and when I finally got a hold of someone, they sent someone to fix it, but
Questions
• AT&T Internet Account
448
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0
Received emails claiming I requested user id
I have spent the afternoon trying to get to the bottom of a possible privacy/security issue. No operator has helped. This last Saturday, August 6, in the evening, I received 105 emails from AT&T saying it was in response to my talking to an agent or an online request for my forgotten user
Questions
• AT&T Internet Security
19
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home internet / WiFi keeps dropping connection
For the last 6 hours, My home internet / WiFi keeps dropping connection to all devices connected to WiFi and Ethernet while still being powered on. Sometimes lasting 5 minutes and other times lasting as long as 20 minutes, and has been repeating this cycle all day, I checked on AT&T website for
Questions
• AT&T Internet Equipment
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Can't remove or hide old, inactive AT&T Internet account
In AT&T's help articles, they list that it's not possible. I don't understand why. I'd love the ability to at least hide an old, inactive account. This is standard from major banks and other digital platforms. Yes, it's not the end of the world and ultimately a very first-world problem, but it's
Questions
• AT&T Internet Account
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ZMODO Cameras
I am unable to connect my camera to a 2.4 ghz. I have tried everything i know but to no avail any help would be appreciated. I did separate the 2.4ghz and 5.0ghz in the router still no luck.
Questions
• AT&T Internet Equipment
41
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AT&T reward center makes it hard to submit my invoice from former ISP for reimbursing Early Termination Fee (ETF)
After I switched from Xfinity to AT&T Fiber 1000, I got an email from AT&T alerting me to claim the reward. I uploaded my Xfinity invoice. Unfortunately, I uploaded the wrong invoice without showing ETF. AT&T notified me of that. Now I got my final invoice from Xfinity. I logged into my AT&T rewar
Questions
• AT&T Internet Account
21
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Installation date
I ordered internet service on 8/3/22. I was told by the order technician the installation date will be 8/9/2022. I receive email two days later stating the installation date has changed to 10/3/22. Call and chat with several representative, who kept me on phone for over 4 hours each stating the in
Questions
• AT&T Internet Installation
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