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We're working on our system right now. Give us some time and try again later. ERROR CODE: SSACT-523

I am trying to use my prepaid SIM card, I am already put it in my phone, and I got a SMS from at&t, give me a link to activate my SIM card, I have already finished tipe my all information and it shows me "We're working on our system right now. Give us some time and try again later. ERROR COD

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Live customer service

My son's bill was paid 10/27/23 and after attempting to connect both of our phones on 11/10/23 his phone was turned off. Had to pay $65 to get it turned back on. I want to speak with a live person to this straightened out and a credit on his account. Also want to connect our two phones since this al

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5

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Samsung S23 Ultra Won't Update

My device wont update when I search for an update. I keep getting the error message "Software Update Interupted". Please help me

Questions

15

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Activate service paid PREPAIDSM 12-month Unlimited

Hi,I bought AT&T PREPAIDSM 12-month Unlimited. This amount is reserverd on my credit card.I have activated the SIM but I do not have service. When logging in my balance is 0 and I need to pay 300. Please help activating this service asap.Thank you.

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Asoka adapter not working

I have an Asoka ethernet adapter connected to my desktop computer. But it has stopped working.  The lights on it are green though.  But I'm not receiving internet through the wire.  Do I also need to have one of these adapters connected to my router as well?  Because there isn't

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BAIT and SWITCH- $180 phone actually costs $611+++

I went into the ATT store in Naples Plaza in Naples Florida. I indicated that I wanted to take advantage of an iPhone 14 promotion for $5.00 a month. I further indicated that I wanted no other changes to my plan. I specifically said that I wanted the same insurance on the new phone as I had on my ol

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16

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After Update to android 13

Samsung S20 FE 5g, after updating to android 13 i have some apps that will not work right after it updated? Is there a solution to this? Apps are Life360 BlueIRIS

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21

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BUYER BEWARE ON TRADE-INS

Despite the AT&T website stating that trade-ins must be returned within 30 days of new device activation, they actually mean 30 days of RECEIPT!!! Big difference, especially during the holiday season.  Longtime customer (25+ years) yet no concessions made for their error in false advertisi

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46

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Differences & Benefits Between ATT Active Armor and Firewalla

Hello! I am have recently been made aware of an external device that is able to provide various network security features and I want to know how it compares to the service that is provided from ATT for home internet users. For background, I current have an ATT BGW320 set up just as my modem and all

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3

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Reviving old sbcglobal.net email

I am unable to log into my old sbcglobal.net email through either currently.com or yahoo.com. When I try to reset my password in yahoo, it sends the verification code to the email I am trying to access.  What else can I do to get into my old sbcglobal? Thank you.

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(99)
Activate service paid PREPAIDSM 12-month Unlimited

Hi,I bought AT&T PREPAIDSM 12-month Unlimited. This amount is reserverd on my credit card.I have activated the SIM but I do not have service. When logging in my balance is 0 and I need to pay 300. Please help activating this service asap.Thank you.

Questions

2

0

0

Asoka adapter not working

I have an Asoka ethernet adapter connected to my desktop computer. But it has stopped working.  The lights on it are green though.  But I'm not receiving internet through the wire.  Do I also need to have one of these adapters connected to my router as well?  Because there isn't

Questions

3

0

0

Differences & Benefits Between ATT Active Armor and Firewalla

Hello! I am have recently been made aware of an external device that is able to provide various network security features and I want to know how it compares to the service that is provided from ATT for home internet users. For background, I current have an ATT BGW320 set up just as my modem and all

Questions

3

0

0

Routers

Is it complicated to change a router? I suspect my arris is malfunctioning and am considering buying a new Motorola.

Questions

8

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Celular internet failure at Kansas City, Shreveport LA and Heavener OK

3 of our employees currently in the USA are reporting that their celular internet is down at Kansas City MO, Heavener OK and Shreveport LA since 7 am today.All have AT&T celular chips from Mexico and they worked fine in the US until this morning.Is there an issue on these locations?

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1

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AT&T dug up my back yard for fiber months ago, website still says it's not available

AT&T came in earlier this year (spring?) and dug up my back yard to lay down fiber. Months later, the website still says fiber is not available at my address.  What's going on?

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Trending Accepted Solutions

(84)

Accepted Solution

Official Solution

Unlock iPhone 12 Pro max

I bought an iPhone in Mexico, the equipment I want to unlock it to use it in Canada, which is where I am living and AT&T says that it does not recognize it to call me at the number 800.331.0500. But it's very complicated because the Spanish tape recorder asks me for a phone number or account, an

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177

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Official Solution

Closed

Request for a refund and to close the account

Dear Sir/Madam We are a UK based business that used to have an office in the US, and our phone, fax and internet services were provided by AT&T. We have closed that office many years ago, and notified ATT at the same time. Unfortunately, we continued to be charged for the cancelled service ever

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163

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Accepted Solution

Official Solution

Charged $1312.00 Direct Calls to CHINA only (328 minutes)

Got charged $1312.00 before taxes in International Long Distance charges to CHINA only. A total of 328 minutes. Is there anyone in AT&T can help me re-rate to as if i had the $15/mo. HELP!!! Someone from AT&T please help.

Questions

156

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Official Solution

how do i fix a mailbox that hs been disabled?

my mailbox cant sent or receive emails

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122

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Accepted Solution

Official Solution

DIFFICULTIES IN TRYING TO ACTIVATE MY NEW AT&T SIM CARD TO MY NEW DEVICE AND PAYMENT ISSUES.

Hello, I would be so happy to get feedback from anyone concerning my recent struggles. Firstly, I'm in Canada and I wanted to use AT&T because of how easy and flexible the services are and people say that it is possible to access the network from here. So I bought the sim card, inserted it into

Questions

106

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