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Did you just order a new device? We've made it easy to check the status of your order!
Ready to push the smartphone boundaries with the new Samsung Galaxy S23?
Learn how to setup or fix your device with step-by-step help.
I bought my Galaxy Note 9 new from Walmart and they set me up with a new account. My Device says i have a 512 GB Galaxy Note 9, but my actual phone says it's only 128 GB, the lowest amount of storage available. I had to pay off this phone and am wondering if this could cause a price discre
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Wireless
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How can I configure my BGW210 router with a Netgear router. I need to get better Download\Upload speeds to qualify for WAH positions.Thanks in advance.
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Internet
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I'm paying $85 for U-verse TV + internet every month. I was told that I need to have both services in order to get $10 discount and unlimited data allowance. Is this true? I really don't watch AT&T U-verse TV at all and thinking to get rid of TV in order to save some $$. AT&T U-verse TV
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TV
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I've been a customer with Uverse for almost a year, and up until early March my service had been impecable. However, ever since about the second week of March my internet has become a hassle. I'm paying for gigabit service, yet my download speed will vary from 8mbps to 200mbps max. Switching to a wi
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Internet
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Accepted Solution
The short version is ATT in-home expert came to our home and gave us a very good deal in September, but later ATT charged me $60-80/monthly more than he promised. When I contacted them, they claimed I misunderstood the deal given by in-home expert while I claim the opposite. When I checked the inter
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Wireless
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I bought a new phone from an AT&T store in 2020. Paid the phone off, it was hooked up to my fiancés number. It’s now 2023 and I have switched because my bill increased to much to find out that there is a 4th line on my account that I didn’t ask for, authorize, or know about until now. I switched
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Wireless
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In Feb 2022 I was "Switch" from my Preimer Account login to a MY AT&T. I now have NO ACCESS to my account. I have tried for over a year to get this fixed and continue to get the run around but always with a PROMISE THEY WILL GET RIGHT BACK TO ME! Do I just need to get a new provider or
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Wireless
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Hey all, I'm having a problem getting my Netgear AC1200 to connect to my ATT Fiber Modem. I've gone through all the necessary steps to connect the two and create an IP Passthrough. Unfortunately, the router does not show up on the device list for the passthrough. I've tried manually entering the MAC
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Internet
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Here's the situation. AT&T was running an offer...Any Samsung Device, Any Age, Any Condition...Get a free Samsung S22. So, we go into the store to trade in my wife's S9. The gentleman there states that we qualify for an $800 credit for the trade-in. Perfect...The new phone was $800. We will get
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Wireless
182
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I'm paying $85 for U-verse TV + internet every month. I was told that I need to have both services in order to get $10 discount and unlimited data allowance. Is this true? I really don't watch AT&T U-verse TV at all and thinking to get rid of TV in order to save some $$. AT&T U-verse TV
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TV
3
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I've been a customer with Uverse for almost a year, and up until early March my service had been impecable. However, ever since about the second week of March my internet has become a hassle. I'm paying for gigabit service, yet my download speed will vary from 8mbps to 200mbps max. Switching to a wi
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Internet
3
0
0
I bought a new phone from an AT&T store in 2020. Paid the phone off, it was hooked up to my fiancés number. It’s now 2023 and I have switched because my bill increased to much to find out that there is a 4th line on my account that I didn’t ask for, authorize, or know about until now. I switched
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Wireless
1
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My work ID doesn't have a logo so they won't accept it. What other proof can I provide?
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Wireless
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I am trying to upgrade my phone service plan online and I need help. Can anyone please help me???
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Wireless
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Official Solution
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
379
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Official Solution
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
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I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible
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Wireless
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Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was
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Internet
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