Hello, My mom has a severe hearing impairment and uses a landline telephone with closed captioning. The landline phone also requires an internet connection for the closed captioning. The price for the phone is $55 a month. The price of the internet recently when from $45 / month to $70 / month. It

On 2/26 at 4:30am and 4:31am it shows on screen that my husband's phone sent 2 text messages/pics to me but he didn't send them and I didn't receive them on my end. When I download the file (excel/csv) it's not on the report but it shows on the screen.  This happens to be the same day our car

We have two Iphone 13 pros each with its own phone number. We want to add a new third number and have that new number ring on both devices. Is this possible? Do we need to switch to a Esim?

I am overseas & my eSIM has turned off. I cannot get it to turn back on, I have reset network settings & it didn’t work. The international customer service number puts me on hold for over an hour then hangs up. I have been calling & have been unable to reach anyone to help. My eSIM has b

I am wanting to buy a new phone that AT&T doesn't have listed on their white list and has no way of buying it from AT&T directly. However I really like the service I have with AT&T (phone, internet, etc.) and do not want to switch carriers. Is there a way to request a specific device

when I try to log into my sbcglobal.net email on the AT&T server the site has me change my profile. When I type in the correct information and give a cell phone number to get a 6 digit code. I type in the code and get an error stating something when wrong and try again later. I have been trying

I can add a ring tone, but do not know how to add a ring back tone, music callers hear instead of a ring. Please give simple directions. Thanks!

New account

I bought a new Samsung 22 phone in March 2022 and sent my Samsung Note 8 in for trade in credit. I received an email in April 2022 that ATT received my Samsung Note 8 trade in, but I have never received any credit or promotion gift card for this trade in.  In fact, when I checked my trade in s

How do you check availability if the crappy att.com web site won't take the address no matter the format??

When it asks to verify my suscruprion, it says it cannot. I used to have no issues  .  Please help

Beginning on 4-24-24 my flash.net user name and password are not authenticatingith my mail client I have used forever. I keep receiving an error message stating that the user name and password are not correct but I am able to to login to the Yahoo/ATT mail portal with the username and PW. I still u

I'm attempting to follow these instructions (https://www.att.com/support/article/u-verse-high-speed-internet/KM1336815/) to create a profile so I can get content moderation working on my network, but it just doesn't seem to work. I can hit the + button, add a profile name, select the applicable dev

Hi there, losing my mind over here with near-constant DNS and IP server issues. The issues seem mostly contained to a handful of devices, but it has hit all devices in our home at one point or another. I've tried IP Passthrough, and many other settings among both the Fiber gateway and Velop UI's. Bu

When I got my phone, there was an AT&T VPN that came with it. I downloaded an adblocker app recently, and even though I got rid of the adblocker app, the VPN disappeared and won’t show back up again. Does anyone know how to fix this?

I am no longerable to access the IMO Request Site. When trying to access the site I am getting a permissions error. Never seen that before, is there a reason the site no longer works for me? file:///var/folders/lw/fxf8pr953yl0pnbcdd8_lvh00000gn/T/TemporaryItems/NSIRD_screencaptureui_wh0sBD/Screensh

I will like to know the meaning of the marking flags

I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges