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FAN ID

what's the meaning of fan id and I don't have 1

Questions

3

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Alcatel 5002R

How to turn off pocket mode

Questions

4

0

0

I am unable to update my galaxy s22+

I purchased an unlocked galaxy s22+. It was once locked to att. I was using the phone outside the US with another carrier for a few months. I am back in the US and on the att network. Yet I still cannot update the phone to android 14. I tried contacting att support, but they were of no help. They ke

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16

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Asus Rog 8 Phone

I've have the Rog 6 and 7 phones and haven't had an issue with them at all. I pop the sim card in and it works like a charm. So when I bought the 8 I looked and the specs said it was compatible with AT&T. I just got the phone today and popped the sim card in and got a text from AT&T saying t

Questions

198

10

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Unlock device app made for an older version of android

I requested to unlock a prepaid phone of which the line has been discontinued. I got an email with the link and I submitted the request but the request was saying it has been denied because the phone should have an unlock app which I need to use. The phone does NOT have this app and when I try to in

Questions

5

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0

Can't call - other functions okay

I cannot make or recieve calls on my Galaxy A71 5G lte phone for 4 days now. Incoming go straight to voicemail, outgoing hangup immediately. I have turned off the phone, reset all settings, checked sim card, updated all software/security, paid my bill, disconnected and reconnected to wifi, and every

Questions

21

6

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Bad reception 30152

Hi there! All the sudden I have bad reception on my mobile phone, are there any issues in this area that you are aware of?

Questions

8

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0

No service in Monroe, GA

Within the last month we are unable to get any service in Monroe,GA. This has never been a problem before. The AT&T store said it's a down tower and it is not going to be repaired. Why would that be so?  

Questions

12

1

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Accepted Solution

AT&T Not Honoring Their January 2024 "Samsung Galaxy S24 on us guaranteed. With Galaxy phone trade-in Any year. Any condition

In January 2024 AT&T was running the "the Samsung Galaxy S24 series on us, guaranteed with Galaxy phone trade-in. Any year, any condition. The promo clearly stated Any Galaxy S, Note, Z Any Year Any Condition. Seeing this, I traded in two of my older Samsung Galaxy phones which I used to upg

Questions

1.9K

28

Accepted Solution

Traveling to Spain

What is the most cost effective plan to use AT&T for international travel?  Will be going to Spain/France for upto  6 weeks.  Do I buy a burner phone?  Buy a new SIM card?  Just need some budgeting guidance as i plan to use text, phone and google maps daily.

Questions

2.7K

9

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(24)
FAN ID

what's the meaning of fan id and I don't have 1

Questions

3

0

0

Alcatel 5002R

How to turn off pocket mode

Questions

4

0

0

Unlock device app made for an older version of android

I requested to unlock a prepaid phone of which the line has been discontinued. I got an email with the link and I submitted the request but the request was saying it has been denied because the phone should have an unlock app which I need to use. The phone does NOT have this app and when I try to in

Questions

5

0

0

Bad reception 30152

Hi there! All the sudden I have bad reception on my mobile phone, are there any issues in this area that you are aware of?

Questions

8

0

0

Strange Notices of Unpaid BAlances

I've been getting repeated notices of unpaid balances on my AT&T account. But when I log into "My ATT", I see zero balances.  What do I do to reconcile the false notifications with my actual payment history?

Questions

14

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Prepaid Hotspot 3

I bought a Hotspot 3 from Walmart. Instead of using it as a prepaid device can I add it to my regular ATT account to use as a hotspot?  Online reps told me yes and tried to activate it.  It didn't work.  Then another rep told me I can't use it as part of my account.  Is there a

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14

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Trending Accepted Solutions

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Accepted Solution

Official Solution

International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

Questions

166

9

0

Accepted Solution

What is AT&T doing to secure its servers????

Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an

Questions

100

2

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Accepted Solution

I want my money back for my iPhone pro max 13 that I traded in!

AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se

Questions

66

19

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Official Solution

Lifeline program in Oklahoma

I think it is pretty sorry that ATT will not accept Lifeline credit in Oklahoma. You did however accept ACP. I guess $9.25 opposed to $30.00 just isn't worth your effort. Very disappointing.

Questions

55

7

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Accepted Solution

Official Solution

My phone is sending all calls straight to voicemail

My phone sends all calls straight to voicemail

Questions

50

3

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