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Att promotion covers other carrier termination fee

Att has a promotion for fiber where they will pay your early termination fees from another carrier if you switch over. I just switched from xfinity and wanted to know what the process is to get reimbursed for the early termination fee. Hopefully someone can help.

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Old SBC box and cables on outside of house

The home I recently purchased has an old SBC box and connected cables on the outside of the house. I am wanting these to be removed because we will be doing some remodeling. Who do I need to contact to have them removed?

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On waiting list for 13 years

When can I expect AT&T to offer fiber at my home address in San Jose ? The "check availability" button on the AT&T web site shows that DSL (Internet 25 plan) is the only service available, currently. No 5G (Air service) or fiber. The broadbandnow map shows there is fiber about half a mile do

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Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

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Fiber 300 install issues

I have a problem with my Fiber 300 mbs service install that is going on now and I am hoping the is a way to resolve the issue. Some history.  I have been a long ATT internet customer first with DSL the copper U-verse when it became available.   Recently ATT installed fiber in my nei

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Can I use a cell signal booster with my Internet Air?

I live in a rural area and don't have many internet options. I currently have Internet Air.  Many times I get 50 Mbps download speeds, other times I get 3 Mbps (especially in the evenings).   On average my signal data is as follows (these numbers are pretty steady): Band (ARFCN): 2(

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Difference between Fixed Wireless Internet and Internet Air

What is difference between what I have already which is Fixed Wireless Internet and Internet Air?

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Servitude on Property

I'm trying to get in touch with someone regarding a servitude on a property I've recently purchased. On March 15, 2005, at that time the company was known as BellSouth, they purchased a tract of land lying in Section 8, Township 19 South, Range 28 East, Louisiana Meridian, Plaquemines Parish, State

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Water Damage Responsibility

Who is responsible for repairs to water damage inside my house that was caused by water coming into my garage wall from the AT&T conduit going from the green box in the yard into my garage wall? The green box was installed uphill from my house and water has been flowing into my garage wall throu

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Att promotion covers other carrier termination fee

Att has a promotion for fiber where they will pay your early termination fees from another carrier if you switch over. I just switched from xfinity and wanted to know what the process is to get reimbursed for the early termination fee. Hopefully someone can help.

Questions

5

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Failover Doesn't work with Unifi Equipment

My primary Internet connection is with the BGW320-505 setup in Pass-through mode connected to my Unifi Dream Machine Pro. (UDMP) My secondary Internet connection is with Xfinity cable modem.  This is a great secondary option for me as it only costs me $20 a month.  The issue is, I've ha

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Autopay Payment Method after Fraud Alert

As a potential victim of the 73 million user's whose data was breached by AT&T's negligence, I have decided to use my Apple Cash account as a method of payment. After the data breach, AT&T has the gall to request either a debit card or bank router codes or else my bill will increase by $5 pe

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How do I remove a question that I posted here yesterday? It should be posted in Internet Equipment.

Yesterday I posted a question here: What stand-alone hardware firewall is compatible upstream of my AT&T Pace 5268AC? It should be posted in Internet Equipment.  I don't want to double-post.  Thanks.

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Linked Accounts

Trying to unlink accounts. When prompts followed "Remove this account"  does not appear.

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21

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Difficulty accessing my account

I have AT&T Internet service and I have DirecTV. On March 30 I got an email stating my account passcode was reset because of the data breach. Well, the email did NOT contain any information on how to change the passcode. In the process of trying to login/reset my password, I've obtained an ema

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Trending Accepted Solutions

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What is the meaning of these marking flags?

I will like to know the meaning of the marking flags

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197

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Return ATNT equipment

I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.

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Outdoor cell towers

I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at:  https://dreamride.org/  We get about 10,000 visitors and the event benefits Special Olympics from 41

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141

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Extender Options

Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo

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Does AT&T have a modem/Router with Fiber output instead of ethernet cables?

We have fiber internet and the default router that AT&T provides only has an ethernet cable for output connections. I just recently configured a pfsense micro PC with an 2x SFP+ connections. I want to do a passthrough connection from the AT&T modem to my pfSense micro PC using fiber. 

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