11-30-2012 01:33:29 PM
I recently (in Sept) changed over from the iPhone to the Samsung Galaxy S3. Overall, I enjoy the phone and I think it's got some great features and options. There's one area I'm a little dispponited in, and apparently, it has more to do with the carriers than Samsung. The Jelly Bean Software update has been rolling out all over the world for the last few months, but it's nowhere to be seen on AT&T (or Verizon for tha matter). What's going on here? Why is it that Apple can perform wolrd wide rollouts for their product, but we can't even seem to piece together a rollout for a subset of phones? I'm sure there are several reasons, but one thing for sure is a lack of clarity. We all paid a premium for these devices, and we expect to get the latest and greatest software updates when they're available. It's frustrating watching and waiting for months at a time. We pay to enter contracts, but we seem to be the only ones held to any sort of standard or consequence in the whole agreement. This is just another example where we have no control, choice, or ability to make changes, even though we're bound to an agreement that is subject to change on your terms only.