For the mom who gives us everything - Mother's Day gifts that connects us.
Wireless

Wireless

Share tips and tricks with other AT&T Wireless customers.
Ask a question

Latest conversations

View More

(222386)

Accepted Solution

Someone use my E-mail address to sign up for vehicle wifi

Dear AT&T Customer Service, I hope this email finds you well. I am writing to address a recurring issue that I've been experiencing recently regarding your vehicle service. Despite not being subscribed to any AT&T vehicle service, I have been consistently receiving emails from your company r

Questions

22

3

0

Unlock

Why am I unable to click I agree and take the next step in the unlock interface?

Questions

3

1

0

Hotspot

Can I use my moto g hotspot for Internet on my at&t motivate 2 when I have no more data left

Questions

29

3

0

AT&T FirstNet nightmare

Just the latest issue on a long list: firstnet iphones can’t have family setup?? When we switched from Verizon to AT&T first net, I was very clear with what I wanted the Apple watches for. I purchased an ultra two for myself, and an SE that was for a family share set up for my elderly mother. I

Questions

279

14

0

Persistent Connectivity Issues with Samsung Galaxy S22 Ultra Post-FOTA Update, Seeking Effective Resolution.

ATT Community, I am reaching out in hope of finding a resolution to a persistent and frustrating issue that began approximately six months ago, following a FOTA update on my Samsung Galaxy S22 Ultra (SM-908U). Despite numerous attempts to resolve the issue through standard troubleshooting and multi

Questions

578

5

Hacked

I have received several alerts from credit agencies informing me my s.s.# has been found on dark web through an at&t account. At&t hasn't contacted me to let me know my information was compromised and wonder why they haven't. Any feedback would be helpful. Thanks

Questions

37

5

0

Accepted Solution

Official Solution

Closed

Switch from post paid to prepaid. Against AT&T policy?

I would like to switch my 2 post paid lines to the new $30, 5 GB prepaid plan. I have heard that this is a policy violation and will not be allowed. Is this true?

Questions

101

3

0

Iliad roaming in USA

Hi, I am a long time AT&T customer (landline/U-verse).I needed to have an Italian phone number, working also in USA, so when in Italy I did buy a SIM from Iliad (https://www.iliad.it/) because it uses AT&T as carrier for the USA. Of course as soon as I did come back to the USA the phone can

Questions

1.4K

17

0

"free" Apple Watch

My hsuband was offered two "free" apple watches as a promotion for first responders at a local AT & T store. He did not want the watches (he already has a watch) but the salespeople kept saying they are absolutely free - he won't be charged at all.   Come to find out, one watch shows

Questions

281

20

0

Simple things made difficult

Hi. Why is it so hard to do something simple with AT&T? I have spent several hours across two mornings trying to merge my account and my wife's account -- a fiber account and a cellular account. I've spoken to no fewer than four agents. I've waited probably close to two hours on hold, or for c

Questions

25

3

0

Be the first to reply

(25)
Trade in

I applied for a trade in and I Messed up an need to cancel ut so I can redo it cause now it says box is on the way

Questions

13

0

0

Closed

how to remove next up features

lines are cutting off when i wish to talk to an agent

Questions

15

0

0

Closed

how to remove next up features

lines are cutting off when i wish to talk to an agent

Questions

11

0

0

Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

Questions

14

0

0

Closed

Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

Questions

12

0

0

Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

Questions

14

0

0

Trending Accepted Solutions

(28)

Accepted Solution

Official Solution

Lost iPhone

How can I locate my lost iPhone if I don't know my login info to sign into my account?

Questions

179

5

0

Accepted Solution

What is AT&T doing to secure its servers????

Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an

Questions

76

2

0

Accepted Solution

Closed

complaint!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I need to file a complaint with corporate. An employee needs to go work for mcdonalds. I want my (Edited per community guidelines)ing money back from a bill i paid and then cancelled 4 days later. They said I would get a refund. Now they say.....oh sorry for you, no refund. Auto payment, been with a

Questions

57

7

0

Accepted Solution

I want my money back for my iPhone pro max 13 that I traded in!

AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se

Questions

51

19

0

Accepted Solution

Official Solution

International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

Questions

46

6

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.