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AT&T screws over Army service member

My name is Sara Walton and I am a member of the United States Army. I found out my unit was deploying and several people recommended AT&T for where we would be going. I went to the store and the lady working there assured me I could switch and upgrade my phone and as soon as I got there i could

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Lifeline program in Oklahoma

I think it is pretty sorry that ATT will not accept Lifeline credit in Oklahoma. You did however accept ACP. I guess $9.25 opposed to $30.00 just isn't worth your effort. Very disappointing.

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New phone

Just got a s24 ultra and can text and call but no service, people at store couldn't figure it out

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qr code for number transfer

I'm trying to switch my phone number from my old phone (Samsung galaxy a51 5g) to a newer one (iPhone se) and the iPhone prompts me for a qr code to use the same phone number. How can I get this qr code? or do I have to go to a location in person for this? :(

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New Customer... Ordered New Phone and New Line For In Store Pick-Up.. 3 Hours Later They Do Not Have The Order In Their System

I ordered a new iPhone 15 Pro Max this morning with in store pick up. I never received a conformation email or anything after they deducted the money from my account. After saying everything is "24 hours" with chat and phone calls with ATT, the store saying they have no order for it, me having no ac

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Travel to Mexico

I have the Unlimited Extra EL Plan. Will I be charged extra for talk text or data in Mexico?

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Unlocked samsung s10e

I want to upgrade my at&t locked S7 to an unlocked S10e. So I remove the sim card in the s7 and put in the s10e and at&t will recognize my number and new phone? Then switch transfer the files in the s7 to the s10e? Will the at&t firmware that enables video calling be in the s10e then sin

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Return Process, and Installment Removal for iPhone Device Purchase

I made a big mistake switching to AT&T. The signal is terrible! The return process for the iPhone 15 Plus cannot be done in-store; it needs to be done by mail only. I received a notification from AT&T that my shipment was delivered on April 8, and that's it. I've been calling AT&T every

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Sales rep never called back….

We switched from Comcast to AT&T for internet. Right after installation a sales person came to the door, then spent about 4 hours (seriously) in our house giving us deals on switching from Verizon for our cell phones. Our new AT&T phones are to come today. She told us just call her when they

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Accepted Solution

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I am trying to sign up for the program

I am trying to sign up for my AT&T account for DirecTV

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(25)

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how to remove next up features

lines are cutting off when i wish to talk to an agent

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8

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how to remove next up features

lines are cutting off when i wish to talk to an agent

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6

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4G Connectivity and Celluar Issues

Hi, I'm using a IOT Hat device that uses the cellular network to send SMS and make calls. I've done my research before hand and ATT said the device was approved for their network. Unfortunately the device isn't working, and before i buy a phone to test it on since my primary phone is with this carr

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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12

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Closed

Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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10

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Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

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Trending Accepted Solutions

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Accepted Solution

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I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

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288

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Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

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249

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Official Solution

Lost iPhone

How can I locate my lost iPhone if I don't know my login info to sign into my account?

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140

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Official Solution

Device upgrade pain

I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions

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Official Solution

voicemail

Why do all my incoming phone calls go straight to voicemail

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