Account Features

Account Features

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Blocked number

We have multiple lines. My husband has a woman co-worker blocked on his phone, through his phone contacts? there?s nothing installed to block the number across our entire account. Periodically I check my son?s (young teenager) usage and phone to ensure he?s following rules, and tonight while in the

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Ver mis llamadas

Quiero ver mis llamadas

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Can't view usage details for January and February

I have not been able to view my usage details for January 2024 and now I can't view usage details for February 2024. I can view current details and all of last year's details. Its just the January billing cycle and the February billing cycle of 2024. It says there is no usage recorded for those mon

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Accepted Solution

Turn off Data in Account Settings to Avoid International Data Roaming?

I am planning to travel abroad and buy a local SIM for data. My goal is to avoid all roaming charges, but still have my ATT line active for Wi-Fi calling and so that I can still receive iMessages to my main number using the foreign data plan. I have spent a long time browsing similar posts on this a

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How can I see if any of my account phone lines are forwarded?

Is there any way to manage call forwarding on the lines on my account? As admin for our small business wireless account, I need to be able to manage call forwarding settings on all our wireless lines. I'm not seeing any way to do this online, how can this be done? Can this capability be added?

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Can I block a whole prefix

I keep getting calls from 904 390-xxxx and they are all spam calls trying to sell me something, either a medicare advantage program, or get me free covid test kits. Sometimes they have the name of a trucking company and sometimes there is no name.  None of these calls are legitimate, and I don

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Servitude in the back of property (5 Gainswood Dr E Marrero , LA 70072)

I've built a carport at my property that is over an old ATT servitude in the rear & the City is requesting that I get permission from the servitude's owner to keep the carport over the servitude. I've been having trouble trying to contact someone for the matter. Can someone please assist me? Tha

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Work phone number shows up as "spam risk"

Hello, I work for a college in California. One of our phone numbers is being tagged as "spam risk" (caller ID) when it calls AT&T mobile phones. It shows up as "Los Angeles, CA" on other phone carriers. How can we fix the CNAM or remove the "spam risk" from our work phone number? 

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How do I report a hacking incident?

My Mom?s computer was hacked yesterday.

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Update CNAM for Company when we call an AT&T Customer

Our company has a voip carrier that has updated out CNAM for one of our many phone lines in their database.  When we call an AT&T wireless customer it comes up with the phone# and says Orient, NY.  This is causing issues as we are a medical facility and the patient's think this is a s

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Ver mis llamadas

Quiero ver mis llamadas

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Can't get access to Max

I have Max with my plan and now I can't log in anymore with AT&T as my provider. Says my account can't be verified. Please let me know how to fix this. Thanks!

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Accepted Solution

Turn off Data in Account Settings to Avoid International Data Roaming?

I am planning to travel abroad and buy a local SIM for data. My goal is to avoid all roaming charges, but still have my ATT line active for Wi-Fi calling and so that I can still receive iMessages to my main number using the foreign data plan. I have spent a long time browsing similar posts on this a

Questions

26

6

0

Accepted Solution

Work phone number shows up as "spam risk"

Hello, I work for a college in California. One of our phone numbers is being tagged as "spam risk" (caller ID) when it calls AT&T mobile phones. It shows up as "Los Angeles, CA" on other phone carriers. How can we fix the CNAM or remove the "spam risk" from our work phone number? 

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