texasguy37
Posts: 14,797
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Registered: ‎05-18-2009
Re: Got U-Verse today, 3 wireless boxes and we can't get record to work

‎09-21-2012 08:23:36 AM

Are you sure that you have 3 wireless receivers?  Only 2 wireless receivers are supported for each account.  Did you mean 2 wireless receivers and a DVR?

 

Which U-verse TV package do you subscribe to?

 

Try resetting your equipment as follows:

 

1. Unplug the U-verse gateway and each of your U-verse receivers

 

2. Plug the gateway back in and wait for it to sync

 

3.  After the gateway completes it's sync, plug back in each of the U-verse receivers.

 

Once everything is back online, try to record a program.

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