rhudson12
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rhudson12
Posts: 2
Registered: ‎01-29-2013
Email about Wireless Service

‎01-29-2013 08:05:41 AM

I got an email asking me to verify my wireless service with U-verse in order to keep my bundle discount.  I have TV, internet, and phone service with U-verse, but not wireless, which I have with another carrier.  This email is bogus. I don't need wireless to keep my discount. Can you help with this?

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BeeBeeSA
Posts: 2,225
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Registered: ‎06-26-2009
My Device: U450, HD Premium Tier, Max 18
Re: Email about Wireless Service
[ Edited ]

‎01-29-2013 08:08:45 AM - edited ‎01-29-2013 08:10:17 AM

Sounds like a phishing email scam.  Not from AT&T.  Unfortunately we all get this type spam.  Not much anyone can do about it either.

 

If for some reason it is an advertisment from AT&T you can unsubscribe in the bottom of the email.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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jer0009
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jer0009
Posts: 1
Registered: ‎01-29-2013
Re: Email about Wireless Service

‎01-29-2013 11:43:01 AM

I received the same email. I called ATT. My account was ok. Afterwards I checked out the link in the email and it is a phishing scam. Beware
(439 Views)
rhudson12
Visitor
rhudson12
Posts: 2
Registered: ‎01-29-2013
Re: Email about Wireless Service

‎01-29-2013 01:01:46 PM

It sounded "phishy" when it asked me to supply my account number.

 

Thanks for the reply.

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RCSMG
Posts: 22,517
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Registered: ‎12-10-2007
Re: Email about Wireless Service

‎01-29-2013 03:29:11 PM

That was phishing email.  AT&T will not ask you to send them your account info because they already have it.  When you get emails like that forward them to AT&T. 


Award for Community Excellence (A.C.E.) achiever for 2012*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Warrior
MicCheck
Posts: 801
Registered: ‎08-31-2012
Re: Email about Wireless Service

‎01-30-2013 01:35:11 AM

rhudson12 wrote:

I got an email asking me to verify my wireless service with U-verse in order to keep my bundle discount.  I have TV, internet, and phone service with U-verse, but not wireless, which I have with another carrier.  This email is bogus. I don't need wireless to keep my discount. Can you help with this?

You can report phishing scams to abuse@att.net

(379 Views)