Re: HD Premium Tier
11-08-2008 02:09:09 PM
I'm on U300. When I saw that MGM and Smithsonian had showed up in the guide yesterday, I called to order the Premium Tier. After being put on hold a couple of times for a total of about 15 minutes, the sales rep (really nice guy, I might add) said he was unable to enter the order yet, but then offered to keep trying on my behalf over the next few days - nice courtesy. I told him that if it affected my bill by more than $5 (plus any sales tax) he would need to call me before entering the order and he acknowledged. Then, out of the blue, he offered me 6 months of U400 for free, ostensibly for calling to order the HD tier and for my trouble. I'd say that was a nice incentive to try out the new Premier HD Tier.