Update rolling out - The good, the bad & the ugly - Please help[ Edited ]
07-13-2013 04:52:53 PM - edited 07-13-2013 07:09:22 PM
As some have posted there is a update rolling out. This is not the train wreck of the search and on-demand. It appears that this update has changes that include -
Tips on the OK splash screen
Fewer clicks to reach the CC toggle.
Multiple Favorites guides
View next episode on recording stop menu
Please help. If anyone notices any other changes please post.
The good - The picture is great. It rivals FIOS. The CC access is improved, but, still not one button.
The bad - The favorites changes broke the ENTER button access to the favorites guide. It used to be that pressing ENTER- Down Arrow- OK displayed the favorites guide. With the new update - Pressing enter still produces a similar side menu. The menu is improved - Favorites is at the top & CC farther down. If pressing OK produced the Favorites guide, all would be well. But, it does not. It produces another menu that starts with the full guide - which there is no need for - The full guide has it's own button. And, a favorites guide button with the possiblity of additional favorites guides, Pressing OK on either the full guide or the Favorites highlights and checks the button & returns to the program that is playing. NO guide - Broken!
I have reported this to attcustomercare & working with them to resolve. The first they said I had a bad load & they reloaded. This did not help. They think it is just me. But, others have reported this behavior, earlier.
Please help - If you click the enter button & see CC in the side menu, you have the new update. If you have it, please try the favorites guide & post whether or not you get the guide displayed. If you do not have a favorites list, it is easy to build one with one channel.
The ugly - The tips on the OK splash screen. Not so much the meaningless drivel in the tips. That is easily ignored. Except for that poster that thought they were being reminded to pay their bill. The ugly part is that at&t would spend resources on it instead of something that can improve the system - Such as testing to make sure it works - Such as - under the Main Menu swapping GUIDE at the top with Favorites (third) to make Favorites quicker to access (GUIDE already has its own button. It does not need to be first. - Such as - checking usablity for more efficiencies. Such as listening to posters on what they need. OR, rather responding - Listening is of no value if it does not result in improvements.
View next episode on recording stop menu is only good if you want to erase later. If you erase first, the View next episode goes away. So, it needs a way to erase then view. Another button? or a set-up option. Also, it needs to be moved below erase on the menu.