Weenerz
Visitor
Weenerz
Posts: 3
Registered: ‎04-01-2010
non-working remote

‎04-01-2010 05:05:15 PM

I can't access the guide via the remote. I press it, but nothing happens. I can change channels one by one, and the volume works; but the 'guide' doesn't.

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Warrior
click_clack
Posts: 738
Registered: ‎12-29-2009
My Device: iPhone 4
Re: non-working remote

‎04-01-2010 07:06:28 PM

Some times when your batteries are getting low in your remote, some of the buttons stop working, but not all the buttons.  This happened to me.  I changed the batteries and all was fine.  Give it a shot.....

 

I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinion.
(588 Views)
Uniblurb3
Posts: 4,751
Topics: 467
Kudos: 167
Registered: ‎09-14-2009
Re: non-working remote

‎04-01-2010 07:48:03 PM

Are you sure the AT&T button is pushed on the top left of the remote? Sometimes it accidentally gets changed and it has to be the last button pushed in order to see/use the guide.


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Weenerz
Visitor
Weenerz
Posts: 3
Registered: ‎04-01-2010
Re: non-working remote

‎04-02-2010 04:38:21 AM

Thanks, I will! (I'll let you know what happens when I get out to buy the batteries...)

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